Process ConsultantHappiest Minds Technologies • India
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Process Consultant
Happiest Minds Technologies • India
15 hours ago
Job descriptionLead use case discovery and feasibility assessments across value chains. Support business case development including ROI analysis, cost-benefit assessments, and resource planning. Create implementation roadmaps with short-term and long-term goals. Conduct PoCs and pilot analysis for AI / GenAI tools (LLMs, chatbots, document intelligence, etc.). Analyze and document automation workflows using tools like UiPath , Power Automate , or Automation Anywhere . Collaborate with solution architects and data scientists to define functional and non-functional requirements for AI-powered solutions. Support presales activities across large RFPs, proactive pitches, and account mining. Deliver compelling client presentations, solution demos, RFP / RFI responses, and value propositions. Collaborate with sales, product, and engineering teams to align proposals with client goals. MBA from a reputed institute (preferred focus : Technology, Operations, Strategy, or Analytics). Bachelor's degree in Engineering, Computer Science, or a related field. 5 to 6 years of relevant experience post-MBA in top-tier consulting firms. Hands-on experience with end-to-end automation solution deployment. Proficiency with mining tools (Celonis, Signavio), automation tools (UiPath, Blue Prism, Power Automate), and LCNC platforms (PowerApps, Outsystems, ServiceNow). Exposure to AI / ML or Generative AI projects (e.g., GPT, Claude, Vertex AI). Experience in presales, RFP / RFI management, and proposal development. Strong analytical and problem-solving capabilities. Excellent communication, stakeholder management, and presentation skills. Familiarity with AI concepts such as NLP, LLMs, OCR, and knowledge graphs. Understanding of APIs, data pipelines, and system integration is a plus.
Job Title : Process Consultant | Consulting & Presales
Location : Bangalore
Experience : 5-6 years (Post-MBA)
Role Overview
We are seeking a dynamic and experienced Process Consultant to lead AI and automation initiatives. This role emphasizes consulting, process mining, presales, and exposure to emerging technologies such as Generative AI, Advanced AI / ML, and Process Automation. You will bridge business needs with technical capabilities, support client engagements, and shape intelligent automation solutions.
Key Responsibilities
Process Consulting & Delivery
- Deep understanding of enterprise value chains : P2P, O2C, R2R, S2C, H2R, etc., and core business processes across verticals like banking, insurance, healthcare, and manufacturing.
- Engage with CXOs, narrate transformation stories, and independently drive proposals with sales teams.
- Gather and analyze business requirements across technologies like RPA, LCNC, AI, GenAI, and deploy solutions using leading enterprise tools.
- Lead process consulting projects including standardization, re-engineering, and elimination.
- Deliver process mining projects using tools like Celonis and Signavio to identify inefficiencies and define business value.
Delivery Focus
Presales & Client Engagement
Required Skills & Qualifications
Education
Experience
Skills
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