Practice Lead

Brillio is the partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Backed by Bain Capital private equity and Orogen Group, and growing at nearly 60% YoY since its inception, Brillio is one of the fastest growing digital technology service providers. We help clients harness the transformative potential of the four superpowers of technology – cloud computing, internet of things (IoT), artificial intelligence (AI), and mobility. Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital Infrastructure and Security, and Platform and Product Engineering expertise to help clients quickly innovate for growth, create digital products, build service platforms, and drive smarter, data-driven performance.

With delivery locations across the United States, Romania, Canada, Mexico, and India, our growing global workforce of over 5500 Brillians blends the latest technology and design thinking with digital fluency to solve complex business problems and drive competitive differentiation for our clients. Brillio was awarded ‘Great Place To Work’ in 2021 and 2022. Learn more at www.Brillio.com

Location : Bengaluru

Role Brief :

The Practice Leader Content and Commerce will own the growth of the practice including new offering development, solution assets, customer pitches & proposals for both proactive and reactive opportunities. The role needs strong technical expertise across various content and commerce platforms. S / he should also bring in strong consulting and customer interaction capabilities to engage key client stake holders to lead and drive overall solution and customer discussions for new opportunities.

Key Responsibilities :

Define practice growth strategy

New offerings and proposition development in line with market needs

Envision and build new solutions for Agentic content and commerce services

Build solution response for new opportunities and RFPs

Lead technical discussions and presentations with customers

Build enterprise architecture across CX ecosystem, including DAM, CMS, Commerce, Personalization, Campaigns and other integrated ecosystem components.

Strong experience to transform vision into achievable technology roadmap and solutions across content, marketing and Commerce.

Execute consulting and discovery engagements

Drive solutions and POCs to support GTM motions

Research new products and technologies to determine fit with the technology roadmap and customer needs

Work closely with client partners and delivery teams to create new pipeline of opportunities.

Candidates Must Have :

Min 15 Years of IT experience, including 10+ years of strong technology experience with proven track record in defining solutions and executing multiple full scale content & commerce solutions (including but not limited to, Salesforce Commerce ,Adobe Experience Cloud, SAP Hybris Commerce, Comercetools, Adobe Commerce)

Strong experience in headless CMS and Commerce solutions.

Experience in building and owning end to end proposals

Experience in a consulting environment, interacting with executive clients and sponsors.

Possess good organizational, interpersonal, communication and documentation skills.

Candidates should demonstrate the below listed critical leadership qualities :

Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions.

Owner’s Mindset - Is passionate about Brillio’s business, deeply committed to its success and makes decisions

that are in the best interest of the firm.

Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices

and enable continuous growth.

Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations.

Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons.

Winning Through Teams - Enables a culture of collaboration and empowers teams to "raise their game” in order to create a winning formula.