Job description :
We are seeking a dynamic and customer-focused Sales Executive to join our team specializing in lab-grown diamonds and fine jewelry. The ideal candidate will be passionate about jewelry, possess excellent communication skills, and have a strong desire to provide exceptional customer service.
Key Responsibilities :
- Assist customers in selecting and purchasing lab-grown diamonds and jewelry, providing expert advice and information on product features and benefits.
- Build and maintain relationships with clients, ensuring a personalized shopping experience.
- Meet and exceed sales targets through effective upselling and cross-selling techniques.
- Keep up-to-date with product knowledge, industry trends, and company promotions.
- Handle customer inquiries, complaints, and after-sales service professionally.
- Maintain store appearance and ensure displays are organized and visually appealing.
Qualifications :
Previous experience in jewelry sales or retail is preferred.Strong communication and interpersonal skills.Knowledge of lab-grown diamonds and Jewelry is an asset.Goal-oriented with a proactive sales approach.Ability to work flexible hours, including weekends and holidays.Should be willing to work the night shift.Experience in Diamond industry is mustShow more
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Skills Required
Customer Service, Upselling, Product Knowledge