Customer Success Manager – Childcare Enterprise SaaS (Remote, India – U.S. Hours)
iCare Softwareballari, jharkhand, in23 days ago
Job type
- Remote
Job descriptionBusiness Consulting : Hold meeting / s to discover and document each client’s business needs Solution Engineering : Discuss potential solutions internally and get customers’ approvals. Configure the approved solution in the software and validate with test cases Training : Deliver training to stakeholders (owners, directors, admins) Go Live Help : Serve as a trusted consultant during rollout Provide Tier 2 / 3 support on business issues (e.g., finance, administration, reporting, child development outcomes, BI / AI tools) Troubleshoot user issues and coordinate with the dev team when needed Strengthen relationships with customers by understanding their evolving goals Experience in Customer Success, Client Onboarding, or Account Management for a B2B SaaS product Strong business communication and problem-solving skills Experience in the childcare or education industry is a strong plus The ability to work independently and follow structured workflows Availability to work full-time during U.S. business hours (IST evening / night shift)
📌 Important : To Apply
Please complete the following :
- Math / Logic Quiz (https : / / forms.gle / dnh8NdeCJKwDTK9r8)
- Onboarding Experience Questionnaire (https : / / forms.gle / eB5Pvq5JphEaSL3X8)
Send your resume with a cover letter explaining why this is the right job for you to :
📧 jobs@icaresoftware.com
Applications without the above will not be considered.
About iCare Software and the CSM Role
iCare is a U.S.-based enterprise SaaS company with 25+ years of industry experience. We help early education organizations streamline operations, improve financial performance, and enhance child development tracking through powerful, flexible software.
We are hiring Customer Success Managers to join our team remotely from India .
This hands-on role involves both strategic onboarding and technical customer support . You will work closely with new and existing clients to ensure their success — from implementation and training to ongoing support and optimization. You’ll need to be ready on day one with a solid understanding of B2B SaaS processes, workflows, and customer success best practices.
⏰ This is a full-time remote role requiring work during U.S. business hours (typically 6 : 00 PM to 4 : 00 AM IST).
Let’s transform childcare together.
What You’ll Do🧭 Onboarding New Customers (Implementation)
🛠️ Ongoing Support
What We’re Looking For
Create a job alert for this search
Manager Enterprise • ballari, jharkhand, in
Related jobs
But the base location of the role holder has to be either Hyderabad.Driving customer advocacy, you will assist clients to realize value from BrowserStack’s product portfolio, and help them use our ...Show moreLast updated: 22 days ago
![Sell-Side Manager [T500-21310]](https://cdn-logos.talent.com/v1/logo/image?feedcode=clickcast-appcast-li-in-cpc&company_name=Talent500)
SAP dCEM (Digital Customer Engagement Manager).This is SAP Customer Engagement Manager position which is elevated role as per career progression / path for SAP Basis consultant who would like to bec...Show moreLast updated: 21 days ago
- Promoted
Sales & Growth Manager – OpsPulse (by OpsXpress)
OpsXpressBellary, IN Location : Remote / India / Hybrid.Type : Full-time / Contract-to-Hire.At OpsXpress, we keep mission-critical systems online for SaaS, healthcare, and digital businesses that can’t afford downtime.Ou...Show moreLast updated: 1 day ago
- Promoted
SuccessFactors Employee Central
Tata Consultancy Servicesballari, jharkhand, in SuccessFactors Employee Central.Required skills and experience : .Minimum 5+ years hands on experience in EC module.Strong expertise in EC data models, business rules, workflow configuration, pickli...Show moreLast updated: 23 days ago
- Promoted
Youtube Manager K-12
Unacademyballari, jharkhand, in Unacademy is India’s largest learning platform, on a mission to democratize education for every learner.What started as a YouTube channel has now transformed into a powerful education ecosystem ser...Show moreLast updated: 12 days ago
- Promoted
Customer Success Lead - Hyderabad (Remote)
BrowserStackballari, jharkhand, inRemote
- Promoted
Demand Generation Manager
WebgilityBellary, IN Webgility is a leading ecommerce automation platform that helps multichannel sellers and brands streamline operations, manage accounting, and grow profitably.
Our mission is to simplify ecommerce fo...Show moreLast updated: 2 days ago
- Promoted
Paid Media Campaign Manager (India)
AdquadrantBellary, IN Paid Media Campaign Manager (Remote).Competitive hourly rate in USD, based on experience.Adquadrant is the AI-powered growth partner for modern consumer brands.
We help high-growth companies scale i...Show moreLast updated: 1 day ago
- Promoted
Sell-Side Manager [T500-21310]
Talent500Bellary, IN Talent500 is hiring for one of its clients.Careem is the internet platform for the greater Middle East region.A pioneer of the region's ride-hailing economy, Careem is expanding services across its...Show moreLast updated: 1 day ago
- Promoted
- New!
Success Coach (BAMS) – Part-Time
Thyright Innovationsballari, jharkhand, in Thyright Innovations is building India’s first.AI-powered ecosystem dedicated entirely to thyroid care.AI-driven insights, and functional medicine frameworks to uncover the root causes of thyroid i...Show moreLast updated: 21 hours ago
- Promoted
- New!
Community Success Manager
PinchBellary, Karnataka, India Pinch is building AI powered community management and event organisation platform - founded by IIT graduates with 10+ years building products at Flipkart, Zalando, and top European marketplaces.Wha...Show moreLast updated: 15 hours ago
- Promoted
Manager, Boomi AI Solutions
RSM US LLPBellary, IN Job Description : Manager – Boomi AI Solutions.We are seeking a Manager – Boomi AI Solutions to help drive the development of AI-powered business solutions using the Boomi platform.This is a technic...Show moreLast updated: 23 days ago
- Promoted
Remote_HCLTech_SAP Basis Cloud Migration
HCLTechballari, jharkhand, inRemote
- Promoted
- New!
Edtech Sales
One Percent Abroadballari, jharkhand, in We’re Hiring : Business Development Associate (BDA).Abroad – India’s top university mentorship brand.Sales / EdTech / Counselling roles.
Excellent English communication (spoken & written).At 1% Abroa...Show moreLast updated: 21 hours ago
- Promoted
Account Manager
OrbitShift.AIballari, jharkhand, in Must be comfortable working late hours, as the main geography is the USA.OrbitShift is an AI-led SaaS Product transforming enterprise consultative technology sales.
With a top-notch team of leaders ...Show moreLast updated: 30+ days ago
- Promoted
- New!
Assistant Sales Manager
The Language SKOOLballari, jharkhand, in Position : Asst Sales Manager| Remote.Education / EdTech / Language Training industry).Up to ₹10 LPA + Incentives(based on experience).
About Us – The Language SKOOL (TLS).The Language SKOOL is one of In...Show moreLast updated: 21 hours ago
- Promoted
Execution Team Manager - Vanan Online Services
Vanan Services Inc.ballari, jharkhand, in Optimized Job Post – Project Delivery & Vendor .Relations Manager (Remote – India) .Job Title : Project Delivery & Vendor Relations Manager (Remote – India) .
Location : Remote – Anywhere in India .Ex...Show moreLast updated: 19 days ago
- Promoted
Customer Success Manager
Zocketballari, jharkhand, in Customer Success Manager ( US ).At Zocket, we are pioneering the future of marketing by harnessing the power of Artificial Intelligence to transform how businesses automate and scale their marketin...Show moreLast updated: 30+ days ago
- Promoted
Sell-Side Manager [T500-20181]
Talent500Bellary, IN Talent500 is hiring for one of its clients : .Careem is the internet platform for the greater Middle East region.A pioneer of the region's ride-hailing economy, Careem is expanding services across it...Show moreLast updated: 15 days ago
- Promoted
Growth Manager
Lxmeballari, jharkhand, in LXME is India’s first comprehensive financial ecosystem designed exclusively for women — empowering them to earn, spend, save, and invest with confidence.
From LXME Pay (our UPI-led payments platfor...Show moreLast updated: 16 days ago