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Halma India - IT Administrator

Halma India - IT Administrator

Halma India Private limitedBangalore
13 days ago
Job description

Description :

Key Responsibilities :

1. Device & Hardware Management :

  • Set up new laptops, monitors, and accessories for new hires.
  • Maintain an up-to-date asset inventory (laptops, peripherals, and licenses).
  • Troubleshoot and repair hardware issues (laptops, printers, projectors, etc.
  • Coordinate with vendors for repair, replacement, or procurement of equipment.

Software Installation & Maintenance :

  • Install, configure, and update software as per company standards (antivirus, productivity tools, etc.
  • Manage and monitor antivirus, system updates, and patching.
  • Support employees with software troubleshooting (VPN, email clients, etc.
  • Assist with maintaining compliance to security and software usage policies.

    • Office Network & Connectivity :

  • Ensure smooth functioning of office LAN / Wi-Fi networks.
  • Troubleshoot connectivity issues (wired / wireless).
  • Coordinate with ISPs for uptime and service quality.

    • Conference Room & Meeting Setup :

  • Set up and test conferencing systems (Zoom, Google Meet, Teams, etc.
  • Troubleshoot AV equipment and ensure smooth meeting experiences.
  • Maintain projectors, displays, cameras, and microphones in ready-to-use condition.

    • User & Access Management :

  • Handle IT onboarding / offboarding - laptop provisioning, email / account setup, and permissions.
  • Manage user accounts and access levels.
  • Enforce company policies on passwords, MFA, and data access.
  • Regularly review and clean up inactive accounts.

    • IT Support & Documentation :

  • Provide day-to-day support for IT issues raised via ticketing / email / chat.
  • Maintain FAQs, setup guides, and asset assignment records.
  • Train employees on IT best practices (password safety, data backup, etc.

    • Required Skills & Qualifications :

    Technical Skills :

  • Strong working knowledge of Windows and macOS environments.
  • Familiarity with Google Workspace administration.
  • Basic understanding of networking (LAN / Wi-Fi, DHCP, DNS, VPN).
  • Experience installing and managing antivirus and endpoint protection tools.
  • Familiarity with MDM solutions (e.

    • , Intune, Kandji, Jamf, or similar).

    Soft Skills :

  • Excellent troubleshooting and problem-solving ability.
  • Service-oriented and responsive to employee IT needs.
  • Strong communication and organization skills.
  • Detail-oriented with a focus on reliability and follow-through.

    • Preferred Experience :

  • 3-5 years of hands-on IT administration or technical support experience.
  • Experience supporting 150-300 employee environments.
  • Certifications like Google Workspace Administrator are a plus.

    • (ref : hirist.tech)

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