Senior Payment Provider Reconciliation Accountant

We’re looking for a highly skilled Senior Payment Provider Reconciliation Accountant to join our Finance team. If you’re detail-oriented, analytical, and passionate about building efficient reconciliation processes at scale, we’d love to meet you!

Responsibilities

• Perform monthly reconciliations of payment provider transactions against ERP records, internal systems payment gateway reports, and bank statements.
• Identify, investigate, and resolve complex discrepancies related to settlements, refunds, chargebacks, provider fees, FX differences, and failed transactions.
• Partner with Technology and FinTech teams to enhance automation, improve data ingestion accuracy, and streamline reconciliation processes.
• Identify recurring reconciliation issues and recommend process / system enhancements to reduce manual effort and improve accuracy.
• Liaise directly with PSPs, payment gateways, and banking partners to resolve discrepancies and settlement delays, escalating as necessary.
• Ensure accurate posting of payment transactions, provider fees, commissions, and adjustment journal entries (JEs) to the ERP.
• Maintain comprehensive documentation of reconciliation processes, issue escalations, and resolution outcomes to support audits and management reporting.
• Monitor settlement cycles and track the end-to-end flow of funds from providers to company accounts, following up on pending or delayed settlements.
• Support external audits by providing detailed reconciliation data, documentation, and analysis.
• Establish and enforce strong internal controls, ensuring compliance with company policies, accounting standards, and regulatory requirements.
• Design and implement scalable, efficient reconciliation processes to proactively flag unreconciled or unusual items.

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