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Genesys Cloud Test Engineer
ADPPune, Maharashtra, India9 hours ago
Job descriptionParticipate in planning meetings and ensure quality at all levels of SDLC Understanding the architecture and design decisions , defining and implementing new tests, evaluating the end-user experience, and asserting the overall quality of the feature. Design and execute functional, performance, and security tests in cloud environments. Set up and maintain scalable, on-demand test environments using AWS, Azure, GCP, or other cloud platforms. Develop automated test scripts leveraging AI / ML and modern automation tools. Integrate testing processes into CI / CD pipelines for continuous validation of builds. Conduct cross-browser, mobile, and compatibility testing using cloud-based platforms (e.g., Browser Stack, Sauce Labs). Monitor , analyze , and report test results to ensure high-quality software delivery. Verify that implemented solutions meet functional , technical , and business requirements while adhering to quality standards. Maintain and support communication networks while implementing new and innovative technologies. Provide day-to-day support , proactive maintenance , and troubleshooting for complex IVR system issues. Perform root-cause analysis for recurring or critical system issues. Demonstrates strong problem-solving and project ownership , Ability to work effectively in collaborative , agile project teams and communicate issues clearly to technical and business stakeholders
ADP is hiring Gen Cloud Tester (Sr. Member Technical)
We are seeking a skilled Cloud Testing Engineer to design, implement, and maintain cloud-based testing frameworks and strategies. The ideal candidate will act as a team member responsible for the success of the HRO’s Omni Channel communications program (Genesys Voice, Chat channels, IVR, Co-Browse, and Salesforce HCM integration).
Required Skills
- Bachelor’s / Engineering Degree in Computer Science or Information Technology.
- 4-6 years of experience in software testing, including designing and implementing test frameworks for scalable applications.
- Hands-on experience with cloud platforms (AWS, Azure, GCP), test automation tools (Selenium, Playwright, Cypress, or similar) and scripting (Python / Java).
- Experience with APIs, Web Services, RESTful integrations, and middleware
- Good Experience in containerization (Docker, Kubernetes) and serverless testing approaches.
- Good understanding of CI / CD tools (Jenkins, GitLab CI, GitHub Actions, Azure DevOps).
- Experience with performance testing tools (JMeter, Gatling, Locust).
- Excellent problem-solving and communication skills.
- Cloud platform certifications ( AWS Certified DevOps Engineer, Azure Test Engineer , etc.) are a plus.
- Familiarity with AI / ML-driven test automation is a plus.
- Good to have Jira / Confluence knowledge.
Roles & Responsibilities
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Test Engineer • Pune, Maharashtra, India
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