Client Solutions Expert

Company Description Samarth is India's largest community of active seniors, with over 30,000 members in 110+ cities. The organization partners with global companies and serves families across 30+ countries, providing comprehensive at-home support and care for elderly relatives in India. Samarth addresses a wide range of senior needs, including care, services, advice, advocacy, innovation, and research, to enhance the quality of life for seniors. Founded by alumni of IIT, IIM, Cambridge, and other prestigious institutions, Samarth is a leader in the longevity economy in India and a recipient of the CSR Health Impact Award (Eldercare Category) in 2018.

Role Description

This is a full-time, on-site role for a Sales Specialist based in Gurugram. The Sales Specialist will be responsible for driving sales, managing client relationships, and ensuring customer satisfaction. Key responsibilities include identifying new business opportunities, promoting Samarth's services, delivering tailored sales pitches, and providing regular updates and training to clients. The role will require effective communication with clients and internal teams to meet sales targets and provide exceptional service.

Qualifications

Strong skills in Communication and Customer Service

Experience in Sales with knowledge of Sales Management practices

Ability to provide emphatatic solution to clients and stakeholders

Proven ability to build and maintain client relationships

Proficient in analyzing and identifying customer need and solution fit

Prior experience in eldercare or service-oriented industries is advantageous

Self-motivated and results-driven approach to achieving sales targets