Senior Product Manager - Technical - Marketing Automation Platforms - Hubspot / MarketO / Salesforce Marketing Cloud / Pardot

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Product Manager - Technical - Marketing Automation Platforms - Hubspot / MarketO / Salesforce Marketing Cloud / Pardot

Marketing Technology Solutions (MarTS) is building cutting-edge, intuitive, intent-driven marketing products to empower our customers, generate high-value leads and fuel the Mastercard brand. We are a part of the Corporate Technology Solutions Group Mastercard Technology business unit that powers the customer technology backbone of Mastercard. MarTS operates at the center of marketing, business, product, and technology, and brings to life marketing strategies and helps to pave the way for new ones that power our growth. This product manager would be focused on supporting our Marketing Operations business partners, helping to drive the roadmap and product backlog for our instance of Salesforce Marketing Cloud. The ideal candidate has a strong background in managing Salesforce, capturing and prioritizing product requirements and leading migrations to ensure seamless integrations.

Senior Product Manager - Technical would be responsible for the following activities :

• Defines roadmap objectives, derived from business needs, regional market opportunities, and technology trends
• Using the Working Backwards method, decomposing business requirements and customer experiences into features and user stories that drive the product roadmap
• Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind business requirements
• Effectively articulating requirements with engineering teams and business partners
• Acts as the voice of the business customer and accountable for the product roadmap

Responsibilities

All About You

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.