Account Manager - IT

Job Title - Account Manager

Location - Bangalore

Experience - 4-6 years

Work Mode - Work From Office

Must Have's-

B2B Product or Solution Selling (IT Service selling)

Role Overview -

Own and grow revenue across existing customer families (parent + sister companies) once the first entity is landed. Youll run internal product demos, generate and work leads across related entities, and execute the full expansion cycle while deepening relationships and driving measurable value.

Key Responsibilities -

• Own expansion across assigned customer families; build whitespace maps, account plans, and target lists for sister / parent entities.
• Run internal product demos to highlight additional modules / lines that increase value for current users and adjacent teams.
• Generate and qualify leads within the customers corporate group; secure warm introductions; coordinate outreach with SDRs / marketing where helpful.
• Lead the full sales cycle for expansion deals : discovery, tailored demos, proposals, value / ROI & TCO modeling, commercial negotiation, redlines, InfoSec / procurement coordination, and close.
• Build multi-threaded relationships (users, managers, exec sponsors, procurement, security) and maintain clear org / contact maps.
• Establish and run governance cadences (QBRs / EBRs), success plans, and adoption playbooks aligned to customer KPIs and outcomes.
• Partner with Customer Success for onboarding and value realization; surface product feedback and prioritize use case expansion with Product.
• Collaborate with Marketing on references, case studies, and webinars; mobilize executive alignment for strategic opportunities.
• Follow AE AM handoff rules; coordinate warm intros from landing AEs and keep internal stakeholders aligned throughout the cycle.

Skills & Qualifications-

(ref : iimjobs.com)