▷ [Only 24h Left] Executive | Sr. Executive - CRM

Role & responsibilities

1) Coordinating with customers for collection, registration, & documentation.

2) Attending to customer queries and escalations.

3) Involving seniors for escalations to resolve the queries in time updating ERP and customers'

files promptly.

4) Coordinating with other departments to ensure 100% customer satisfaction.

5) Escalating and resolving customer queries and grievances with the specified TAT.

Note - Immediate joiners will be preferred.