Role : Salesforce FSL Sr. Developer
Location : PAN India
Experience : 5 Plus Years
Notice Period : 0 to 60 days
He / she should help build solutions on Salesforce that fully leverage standard out-of-the-box functionality as well as custom solutions where appropriate with the goal of keeping the platform as standard and scalable as possible. He / she should have excellent understanding of Salesforce platform configuration and development. He / she should also possess strong communication and influence skills to discuss, interact and collaborate with both technical team members and business stakeholders.
Key Responsibilities :
- Provide technical leadership and guidance for FSL implementations and / or customizations including systems integrations, 3rd party applications, AppExchange products, and custom Lightning development
- Clarify any ambiguity with the user story requirements and baseline the estimation
- Provide technical leadership, guidance and co-ordination for development, integration, data management, and application testing.
- Collaborate with other technical and non-technical team members, clients, and vendors to define, build, and deliver solutions.
- Working with customers to analyze and resolve Salesforce and FSL product related issues / requirements
- Participate in the full software development life cycle from technical design to development, testing and deployment
- Design and develop solutions that best leverage the Salesforce FSL features to support critical business functions and meet project objectives, business requirements and customer goals
- Participate in technical design discussions, develop technical solution documentation that is aligned with business objectives.
- Develop, test, and document custom development, integrations, and data migration elements of FSL implementation.
Key Performance Indicators :
Customer sign off on technical design & solutions providedSuccessful delivery of engagementsFeedback from customer IT / business and TCS teamsPosition Specification :
Qualifications, Experience & Specialist Skills :
Essential :
Understanding of Field service business – Workforce Management, Asset Service Management, Warranty & Service Contract Management, FSL Mobile AppExcellent knowledge of Salesforce, FSL -Configuration & CustomizationStrong SFDC Development Experience on both Classic(Apex, Visual Force, SOQL, SOSL) and Lightning(Aura & LWC).Integration skills -REST,SOAPManage API integrations and web services.Experience on Flows, Process builder and Trigger development7+ years IT / FSM / SFDC experience preferableMinimum 5 years’ experience on FSL Configuration, architecture, and developmentShould be certified on Salesforce with at least Platform Developer I and AdminGood working functional and technical knowledge of Salesforce product ( FSL, Service Cloud)Strong understanding of deployment processes and tools regarding Salesforce like SFDX, GitStrong understanding of data migration tools and processes regarding Salesforce