Information Technology Specialist

Job Details :

Position : IT Support Technician L1 (On-site)

Role Type : FTE

Working Days : 5 Days in a week

Contract duration : 1 year (extendable)

Contract Type : Freelance / B2B contract

Experience Required : More than 3 years as IT Support.

Site Address : India (Remote)

Languages required : English (B2), Chinese(C1)

PRIMARY SKILLS : -

• 2-4 years of call taking profile with core Help Desk Skills
• Basic Understanding of the Enterprise IT Infra set up
• Basic knowledge on Active Directory.
• 3+ years’ experience supporting wide multiple versions of operating system
• Basic O365 Administration using Office365 Admin Console.
• Strong writing and documentation skills a must including being able to train other Engineers as and when required.
• Good knowledge on trouble shooting email client issues like Outlook.
• Excellent Hardware and software troubleshooting skills
• Good understanding in handling Microsoft office suite functionality and troubleshooting skills.
• Fluent in English and Mandarin, in both oral and written communication
• Good knowledge in Utility software technical knowledge such as Antivirus and others.

ROLE AND RESPONSIBILITIES :

QUALIFICATIONS AND EDUCATION REQUIREMENTS : -

DESIRABLE SKILLS : -

BEHAVIORAL ATTRIBUTES : -