Technical Documentation Writer

Who we are :

Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world.

We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure.

At Allot, you'll have the opportunity to develop professionally and personally in a dynamic environment with like-minded people who always go the extra mile to succeed.

What we are looking for :

A technical writer to join the training and documentation team, working from our office in Mumbai.

What you'll do :

• Interfacing with subject matter experts in different departments across the company to gather information about new products and features
• Taking full ownership of user guides with responsibility for writing, editing, and implementing feedback
• Proof-reading and editing documents written by other departments

Requirements :

What you should have :

• At least 2 years' technical writing experience
• Excellent written English (mother tongue level)
• Hands-on experience in Paligo, including managing and working with open branches.(MUST)
• An engineering background with theoretical and practical experience in IP networking and hands-on Linux proficiency
• Mastery of Microsoft Word, and familiarity with other commonly used Technical Writing tools
• High attention to detail
• The ability to communicate effectively with subject matter experts from different teams and countries
• Ability to work on multiple projects with tight deadlines and manage one's own time according to priorities set by the department manager
• Ability to focus on what matters – identifying and conveying key content from within large amounts of complex technical information

What would be great if you have :

• Experience with photo editing tools (e.g. : photoshop, illustrator)
• Good understanding of current trends and methods in the tech writing sphere
• Familiarity with the world of cybersecurity

Skills Required

Linux, ip networking, Microsoft Word