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DWP Presales Solution Architect
HCLTechBengaluru, Karnataka, India30+ days ago
Job descriptionExperience in providing solution for Service Desk ITIL Process Knowledge Expertise in Field support solution design Knowledge in device management (SCCM, Intune, Jamf, Active Directory, VDI, Citrix) Knowledge in Messaging and Collaboration platforms (O365, M365, Gsuite) Good Knowledge in Operational activities in End User Device Management (Deployment, Patching, Monitoring) Knowledge about market leading tools and approaches of Automations Experience in creating Solution documents, customer presentations. In-depth knowledge of any technology (SCCM, Intune, O365, M365, VDI, Citrix) Transformation expertise (Migration , experience in Merger and acquisition projects) Expertise in Voice platforms (Avaya, Cisco, Genesys) Modern Device Management Implementation Transition Overviews for Solutioned People, process, and technology Part of Due Diligence Sessions / Activities
Location : Noida, Bengaluru and Chennai (Hybrid)
Position – DWP Presales SA
Mandatory Requirements
- Presales experience in Workplace area and Customer facing role in the current organization.
- Excellent writing and oral communication skills.
- Effort Estimation experience for Service Desk and Digital Workplace.
Domain Knowledge including Cost and Effort Estimates
Good To Have
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Solution Architect • Bengaluru, Karnataka, India
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