Urgent Search! Walkin drive For "S&F - Order Management" at Mysore on 16th Sep

Walkin drive for "S&F - Order Management at Mysore on 16 th Sep 2025

Greeting from Infosys BPM Ltd.,

You are kindly invited for the Infosys BPM : : Walk-In Drive on 16 th Sep 2025 at Mysore.

Note : Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume

Interview Information :

• Interview Date : 16th Sep 2025
• Interview Time : 09 : 30 Am till 12 : 30 Pm

Interview Venue -

Infosys BPM limited,

Gate 2 in Mysore,

Karnataka, India is No. 350,

Hebbal Electronics City,

Hootagalli, Mysuru,

Karnataka 570027

Documents to Carry :

NOTE : Candidates Needs to bring Pan card without fail for Assessment.

Interview Information :

Job Description :

Skillset 1

Order Management JD & Customer Service JD - 1 to 4 Years

Key Responsibilities :

1. Order Management : Manage and resolve customer inquiries related to orders, including tracking, shipping, and delivery issues

2. Customer Service : Provide exceptional customer service via phone, email, and chat, ensuring timely and accurate resolutions to customer queries

3. Order Tracking and Resolution : Investigate and resolve order discrepancies, including missing or damaged items, and communicate resolutions to customers.

4. Communication : Communicate with internal team, such as warehouse and shipping to resolve order-related issues

5. Problem Solving : Analyze and resolve complex customer complaints, escalating issues to management as necessary

6. Process Improvement : Identify areas for process improvement and suggest solutions to enhance customer satisfaction and order management efficiency

7. Data Entry and Record-Keeping : Accurately enter orders from Customer Order Form

Requirements :

1. Experience : 1-2 years of customer service experience, preferably in Order Management

2. Skills :

a. Excellent communication skills, problem solving and analytical skills

b. Strong attention to detail and ability to multitask

c. Proficiency in Microsoft Office

d. Ability to work in a fast-paced environment and adapt to changing priorities

3. Language : Fluency in English (written and verbal) is required

Skillset 2

OTC - Collections JD - 2 to 5 Years

Key Responsibilities :

Required Skills & Qualifications :

Preferred Qualifications :

Regards,

Infosys BPM Recruitment team