Role :
Field Support Engineer assigned to do all relevant tasks on field
Location : Bengaluru / Chennai / Hyderabad / Trivandrum
Key Responsibilities :
- I&FR
- Feasibility, Service Delivery & Assurance - first time right & within SLA
- Timely Material recovery & deposit in Store.
- Basic office expenses / petty cash management
- Inventory / Spares Management
- Proper handling & upkeep / safety of tools & equipments
- Able to work on Fiber as well as UBR radios
- Efficient in proper computer handling & demonstrate internet services
- Managing utility of sites
- Take ownership for all sites to ensure sufficient power backup, check UPS and battery every week
- Ensure sufficient fuel in DG at all times & reach on site timely to avoid outages. Conduct DG testing every week, maintain log book of DG and submit readings of DG battery and testing every week
- Capable to work in long shifts & overnight, available on call for emergencies
- Conduct Regular Preventive Maintenance of sites (POP / customer)
- Administrative Management
- Basic office expenses / petty cash management
- Co-ordinate with Telco / local ISPs for permission / access
- Maintain Infra / client database & ensure disaster management
- Safety
- Adhering to safety regulations, legal norms and work procedures
Essentials : Education
ITI preferable
ExperienceMin 2 year relevant experienceCompetencies
Previous work experience as an EngineerBasic Knowledge of Electrical load - Stabilizer / UPS / battery etcAbility to diagnose, troubleshoot, and fix any problems that may ariseAbility to work at heightsTake instructions from TL / Supervisor / engineer & co-ordinate with colleagues / customer / others for carrying out his tasks