▷ [21 / 10 / 2025] ACA Group

The Opportunity

As a Principal Consultant, you will play a critical role in leading and supervising the regulatory consulting team and managing the workflow between consulting staff and the analyst team. You will be responsible for ensuring quality deliverables, meeting utilization goals, and driving operational efficiency. Your leadership will foster the professional development of team members while supporting the continuous improvement of processes and training programs.

What Youll Do

• Provide ongoing coaching and feedback to consulting and analyst teams to support their professional growth.
• Identify and mentor employees with leadership potential to prepare them for future roles.
• Coordinate with supervisors and delivery managers to assess training needs and develop relevant programs.
• Lead initiatives to improve training resources and effectiveness.
• Support hiring and staff development projects as needed.
• Manage and optimize workflow between consulting staff and the analyst team, ensuring full utilization of resources and balanced workloads.
• Monitor work progress and ensure timely delivery of projects meeting ACA and industry standards.
• Act as the key liaison to resolve operational issues between teams.
• Collaborate with Quality Assurance to uphold and improve quality benchmarks.
• Analyze user feedback through surveys and reporting to identify improvement opportunities.

Technical Skills & Tools