Senior Manager - Program Management

Job Description

Position : Senior Manager – Program Management

Experience : 15 to 20 years

Industry : Electronics Manufacturing Services (EMS)

Work Location : Hyderabad

Organization : Cyient DLM Limited

Job Summary :

The Sr. Manager – Program Management will be responsible for leading key customer accounts, ensuring operational efficiency, and driving total customer satisfaction in the Electronics Manufacturing Services (EMS) domain. This role requires cross-functional leadership, strategic planning, and deep understanding of product lifecycle and industrialization in electronics manufacturing.

Key Responsibilities :

• Customer Account Leadership :
• Own and manage strategic customer accounts.
• Ensure high customer satisfaction and retention.
• Act as the primary liaison between the customer and internal teams.
• Project & Program Management :
• Introduce and standardize project management models and best practices.
• Drive end-to-end program execution from RFQ to final delivery.
• Promote knowledge sharing across teams for continuous improvement.
• Cross-Functional Collaboration :
• Work closely with sourcing, materials, testing, assembly, prototype, and quality teams.
• Ensure alignment and collaboration across all business verticals.
• Resolve customer and internal issues effectively through strong communication.
• Operational Efficiency :
• Monitor and optimize costs, inventory (DIO), obsolescence, and excess material handling.
• Manage Engineering Change Requests (ECR) and Engineering Change Orders (ECO).
• Forecast sales and budget accurately to ensure profitable performance.
• Technical & Strategic Insight :
• Understand emerging technologies and their application to manufacturing and product development.
• Contribute to Product Lifecycle Management (PLM) strategies and execution.

Qualifications & Skills :

How to Apply :   Interested candidates are invited to submit their resume to   Rajashekhara.N@cyientdlm.com

Requirements

Experience in machine shop with good knowledge of Aerospace. Hands on experience on CNC Machines is a must.