Customer Support Specialist – Luxury Jewelry Brand | Remote (WFH)

Customer Support Specialist – Night Shift (US Voice Process)

Remote | Full-Time | EST Hours | USA E-commerce Jewelry Brand

Experience : 6–10 Years (Minimum 2 years handling US customers)

Company : Renaissance Jewel

✨ About Renaissance Jewel

At Renaissance Jewel, we’re redefining elegance with fine, lab-grown diamond jewelry. From engagement rings to custom necklaces, our pieces are crafted to perfection and built around individual stories.

We’re not just selling jewelry — we’re curating unforgettable experiences.

As we expand globally, we’re building a world-class Customer Support & Sales Team to serve our growing US-based clientele. If you have proven experience in call center voice processes and are passionate about delivering top-tier service, we’d love to meet you.

Your Role : Customer Support Specialist (Voice Process – US Shift)

Are you someone who thrives in customer conversations and can build long-lasting relationships over the phone? Do you have the ability to solve problems and spot opportunities for sales?

Join us as a Customer Support Specialist, where you'll combine empathy, communication, and product expertise to create remarkable experiences for our customers.