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Technical Service Sales Specialist

Technical Service Sales Specialist

ConfidentialBengaluru / Bangalore
30+ days ago
Job description

We are seeking a Technical Service Sales Specialist to effectively support the sales of our BPS Instrument Service offerings, with a strong focus on Installations, SAT, and INSO projects . The ideal candidate will be responsible for sales results on mid-size and large accounts, developing strong customer relationships within an assigned customer base. This role requires close partnership with various internal teams, a high level of customer focus, and the ability to use a CRM system (SFDC) to manage activities and achieve sales targets.

Main Responsibilities & Tasks

  • Promote our service offerings and products to achieve sales and revenue targets.
  • Identify new business opportunities aligned with the organization's growth strategy.
  • Actively use SFDC to manage and document leads, opportunities, and all customer interactions.
  • Analyze SFDC data to identify customer insights, track sales performance, and build effective account plans.
  • Review service quotes for accuracy and compliance to service level parameters, submitting offers for legal review as required.
  • Act as a liaison from service sales to INSO teams and develop opportunities for INSO sales projects.
  • Work closely with cross-functional teams to create successful strategies and gain business.
  • Manage and build strong, long-term customer relationships.
  • Assess and analyze customer needs to generate leads and suggest appropriate solutions.
  • Coordinate and participate in marketing activities to support sales goals.

Qualifications

  • Academic degree in life sciences or engineering . A higher level of education is beneficial.
  • Proven field sales experience , preferably with a background in a laboratory or process-based environment in Life Science.
  • Willingness and ability to travel frequently .
  • Skills

  • Hands-on knowledge and proactive usage of SFDC and other CRM tools .
  • Excellent communication and negotiation skills .
  • Self-motivated, energetic, and results-oriented.
  • Excellent organizational and personnel management skills, with a high customer focus.
  • Good teamwork skills and a proven ability to work with cross-functional teams .
  • Proven software skills, including Microsoft Office.
  • Skills Required

    CRM Tools, Microsoft Office, Personnel Management, Negotiation Skills, Results Oriented, Installations

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    Technical Specialist • Bengaluru / Bangalore