We are seeking a Technical Service Sales Specialist to effectively support the sales of our BPS Instrument Service offerings, with a strong focus on Installations, SAT, and INSO projects . The ideal candidate will be responsible for sales results on mid-size and large accounts, developing strong customer relationships within an assigned customer base. This role requires close partnership with various internal teams, a high level of customer focus, and the ability to use a CRM system (SFDC) to manage activities and achieve sales targets.
Main Responsibilities & Tasks
- Promote our service offerings and products to achieve sales and revenue targets.
- Identify new business opportunities aligned with the organization's growth strategy.
- Actively use SFDC to manage and document leads, opportunities, and all customer interactions.
- Analyze SFDC data to identify customer insights, track sales performance, and build effective account plans.
- Review service quotes for accuracy and compliance to service level parameters, submitting offers for legal review as required.
- Act as a liaison from service sales to INSO teams and develop opportunities for INSO sales projects.
- Work closely with cross-functional teams to create successful strategies and gain business.
- Manage and build strong, long-term customer relationships.
- Assess and analyze customer needs to generate leads and suggest appropriate solutions.
- Coordinate and participate in marketing activities to support sales goals.
Qualifications
Academic degree in life sciences or engineering . A higher level of education is beneficial.Proven field sales experience , preferably with a background in a laboratory or process-based environment in Life Science.Willingness and ability to travel frequently .Skills
Hands-on knowledge and proactive usage of SFDC and other CRM tools .Excellent communication and negotiation skills .Self-motivated, energetic, and results-oriented.Excellent organizational and personnel management skills, with a high customer focus.Good teamwork skills and a proven ability to work with cross-functional teams .Proven software skills, including Microsoft Office.Skills Required
CRM Tools, Microsoft Office, Personnel Management, Negotiation Skills, Results Oriented, Installations