Job descriptionideally 8+ years of experience in Development, Integration on cloud platform along with IT security know-howAzure (or AWS) development experience is a mustWorking knowledge of SaaS Platforms with a good understanding of Jira's technologies, Remedy preferred.Ability to be self-sufficient, working directly with customers to troubleshoot and solve issues.In deep understanding of integration standards and transportsStrong understanding of industry integration technologies such as MuleSoft, Boomi, etc.to build consuming APIs and writing / reading technical documentationExperience with integrating REST and SOAP APIs, SFTP, and other SaaS protocols. Along with Web Service solutionsServiceNow experience required. ITIL certification a plus.Basic knowledge of SQL and ability to write SQL queries.. Must be comfortable presenting technical content to customer audiences.