IT Service Management Consultant

About Us :

• CRN Magazine Fast50 Ranking 2017-2019
• Asia Pacific & Japan ServiceNow Elite Partner of the Year 2022
• WFH & Office Flexible Arrangement
• Work from ANYWHERE in the World 8 Weeks Per Year

An Australian born company, we have over 350 dedicated staff across Australia, India, Singapore, Hong Kong, and the Philippines. A multi-award-winning business, we’re proud to have been recognized as the Asia Pacific & Japan, ServiceNow Elite partner of the year in 2019, 2020 and 2021. Our success comes from our people-first culture. That means we value trust-based and caring leadership, a supportive learning environment, continuous innovation, and giving you opportunities to do things you’ve never done before.

Our focus is enterprise service management, and we have deep knowledge of and experience in digital and business transformation, Customer Experience, IT Transformation, Employee Service Experience, and Integrated Risk Management. We also have Innovation and Organizational Change Management practices that are intrinsic to everything we do.

Role Summary :

Enable is looking for talented ServiceNow Developers, with strong implementation, administration and support skills with the ServiceNow platform. The ServiceNow Developer role will work closely with our external clients and internal technology project teams to achieve this outcome within the Agile Methodology.

You will have the technical prowess to deliver successful outcomes for our customers, ideally a technologist at heart, who enjoys understanding the depths of the platform and view coding as a hobby outside of work. You will be proactive and pragmatic, with excellent analytical and problem-solving and exceptional verbal and written communication skills. Enable invests in our people and their growth, so you should expect a challenge.

Enable will motivate you to go further and experience new areas to strengthen your capabilities as a consultant - always with the support of your peers, mentors and leaders.

Main Responsibilities :

demonstrated experiencewith Incident Management, Service Request Management, Problem Management Change Management, Configuration Management and other ITIL process areas

Skills Matrix :

Qualifications & Certifications :

Bonus Points :

The Enable Way : Passionate, Pragmatic & Committed