Receptionist- SVKM`s TMPMHMC&RC, Shirpur, Maharashtra

Key Responsibilities :

• Greet and assist patients and visitors at the Radiology reception desk in a professional and courteous manner.
• Register patients for radiology procedures (CT, MRI, X-ray, Ultrasound, Mammography, BMD, Echocardiography) using hospital information systems.
• Verify patient details, referral forms, and required documentation before scheduling investigations.
• Provide patients with instructions regarding preparation for specific tests (e.g., fasting, contrast studies, MRI safety).
• Coordinate with radiology technicians, nurses, and doctors to ensure smooth workflow and timely patient movement.
• Manage appointment scheduling, rescheduling, and cancellations efficiently.
• Handle billing, payment collection, and coordinate with the accounts department.
• Maintain confidentiality of patient information at all times.
• Guide patients and attendants regarding waiting areas, report collection, and follow-up processes.
• Assist in handling patient queries, complaints, and escalate issues when necessary.
• Support administrative tasks like filing, report distribution, and record maintenance