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IT Lead - Infrastructure Management
IT Lead - Infrastructure ManagementC G Vak Softwares & Exports Limited • Noida
IT Lead - Infrastructure Management

IT Lead - Infrastructure Management

C G Vak Softwares & Exports Limited • Noida
10 hours ago
Job description

Description :

Role & Responsibilities

The incumbent will be responsible for managing and enhancing the companys IT infrastructure, cybersecurity, and IT operations globally. This role will require a strategic leader with a hands-on approach to overseeing infrastructure design, network security, data privacy, and compliance. The IT Head will drive initiatives to maintain a secure, efficient, and scalable technology environment that aligns with Docerees business goals.

Key Responsibilities :

IT Infrastructure Management :

  • Lead the design, implementation, and management of the IT infrastructure across Docerees global offices.
  • Oversee IT systems, network architecture, hardware, and software procurement, and ensure optimal performance and uptime.
  • Plan and execute IT modernization and digital transformation initiatives to support business growth.

Cybersecurity and Risk Management :

  • Establish and maintain robust cybersecurity policies, frameworks, and controls to protect the companys data, systems, and intellectual property.
  • Monitor, detect, and respond to cybersecurity threats, vulnerabilities, and breaches.
  • Implement secure access controls, multi-factor authentication, and endpoint security measures to safeguard global IT environments.

    • Compliance and Data Privacy :

  • Ensure compliance with global data privacy regulations, such as GDPR, HIPAA, and other applicable data protection laws.
  • Support internal and external audits, ensuring adherence to regulatory and industry standards.

    • IT Governance and Strategy :

  • Develop and execute the IT strategy in alignment with Docerees business objectives.
  • Create and enforce IT policies, procedures, and best practices for global operations.
  • Prepare and manage the IT budget, ensuring cost-effective solutions for infrastructure and security investments.

    • Vendor Management and Contract Negotiations :

  • Build and manage relationships with technology vendors, service providers, and consultants.
  • Negotiate contracts to achieve favorable pricing and terms for the company.

    • Team Leadership and Development :

  • Lead, mentor, and develop a high-performing IT team across multiple geographies.
  • Foster a culture of innovation, collaboration, and continuous learning.

    • Ideal Candidate :

  • Bachelors or masters degree in information technology, Computer Science, or a related field.
  • 10+ years of progressive experience in IT infrastructure, security, and operations, with at least 7 years in a senior leadership role.
  • Strong experience in managing global IT environments, distributed teams, and multi-office setups.
  • Administer and manage Azure Entra ID, Office 365 suite (Outlook, SharePoint, OneDrive), Azure Exchange, Microsoft Teams, Microsoft Intune, Windows Autopilot, and related services.
  • Configure and manage SAML / Azure SSO integrations across enterprise applications.
  • Ensure Office 365 compliance management, including audit readiness and data governance policies.
  • Handle user onboarding and offboarding, ensuring secure and efficient account provisioning and deprovisioning.
  • Oversee IT compliance frameworks, audit processes, and IT asset inventory management, attendance systems.
  • Administer Jira, FortiGate firewalls and Wi-Fi, FortiGate EMS, antivirus solutions, and endpoint management systems.
  • Provide network administration : routing, subnetting, VPNs, and firewall configurations.
  • Support, patch, update, and troubleshoot Windows, Linux, and macOS environments, including applying vulnerability fixes and ensuring system security.
  • Manage JAMF, ManageEngine Endpoint Central, and Assets Explorer for device and asset management.
  • Provide configuration and basic administration knowledge for Highspot, HubSpot, and Gong platforms.
  • Set up, manage, and troubleshoot Cisco and Polycom audio / video conferencing systems.
  • Provide remote support for end-users, ensuring quick resolution of technical issues.
  • Monitor IT systems and network for performance, security, and reliability, ensuring high availability.
  • Collaborate with internal teams and external vendors to resolve issues and optimize systems.
  • Working Knowledge of data privacy regulations (GDPR, HIPAA) and experience driving regulatory compliance.
  • Strong project management, problem-solving, and stakeholder management skills.
  • Document configurations, processes, and troubleshooting procedures for compliance and knowledge sharing.
  • Ability to influence cross-functional teams and present technical information to non-technical stakeholders.
  • Good Experience in driving GRC

    • Perks, Benefits and Work Culture :

  • Competitive Salary Package
  • Generous Leave Policy
  • Flexible Working Hours
  • Performance-Based Bonuses
  • Health Care Benefits

    • (ref : hirist.tech)

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