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R-103952 Oracle ARCS Consultant (Open)

R-103952 Oracle ARCS Consultant (Open)

Jade GlobalPune, Maharashtra, India
16 days ago
Job description

Job Description

Job Description

Job Title : Oracle ARCS Consultant

Job Type : Fulltime

Location : Pune

Responsibilities :

  • Liaise with client application lead for day-to-day activities.
  • Work in L2 support and Enhancements for issues related to Oracle A RCS
  • Tickets tracking, resolving and SLA management
  • Suggest Best Practices & improvements in the current ARCS landscape
  • Attend all internal and client meetings.
  • Coordinate with other teams, business users, Vendor (e.g. Oracle)
  • Help in patching and monthly closure activities.
  • Documenting and Maintaining SOPs and KEDB
  • 24x7 support for P1 issues.
  • Raise risks / issues (if any) on ti me.

Skills & Experience Required :

  • 10+ years of hands-on experience in L2 Application Support and Enhancements for Oracle A RCS
  • Well versed in with ARCS Architecture and Business processes of Reconciliation, Transaction Matching
  • Experience in understanding current architecture and p roviding improvement suggestions
  • Hands on experience in r esolving tickets and meeting SLAs
  • Excellent communication skills
  • Ready to work 3pm to 12 midnight IST shift
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