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Only 24h Left! Order Management Executive
Diamond Headquarters Private LimitedIndia9 hours ago
Job descriptionEnsure accurate documentation of each order, including product details, Maintain records related to order invoices, billing, and delivery challans. Ensure all transactions comply with GST and other applicable financial Support statutory audits by organizing documentation and reports. Process vendor and operational invoices accurately and timely. Maintain expense trackers for logistics, packaging, studio consumables, etc. Liaise with the accounts department to reconcile vendor payments. Act as the primary liaison between internal departments (sales, design, production, QC) and external stakeholders (vendors, logistics partners). Follow up on third-party work such as certification, stamping, polishing, and hallmarking. Oversee procurement of packaging materials, consumables, tools, and other office / studio needs. Maintain inventory logs for materials and supplies. Supervise upkeep of office and studio infrastructure. Ensure availability of studio equipment, tools, and resources. Oversee utility, internet, stationery, and facility service providers. Manage periodic maintenance schedules for machinery and tools. Coordinate repairs and servicing of studio equipment and office assets. Track repair timelines and vendor performance. Work closely with store or showroom teams for smooth order handovers to customers. Ensure proper packaging, tagging, and invoicing before dispatch or pickup. Maintain customer-facing order status reports where applicable. Assist with data entry and CRM updates. Prepare reports on order processing, delays, cost analysis, etc. Suggest and implement process improvements for operational efficiency. Education : Minimum : Bachelor’s degree in Commerce, Business Administration, Operations Management, or a related field. Preferred : Postgraduate qualification such as MBA in Operations / Supply Chain Management, or a Diploma in Jewellery Management / Retail Management. Experience : 2–3 years in order management or operations, preferably in the jewellery, fashion, or luxury retail sector. Industry Knowledge : Good understanding of jewellery manufacturing Strong MS Excel and ERP / software proficiency Excellent coordination and multitasking abilities Knowledge of jewellery order lifecycle and production stages Basic understanding of GST, invoicing, and compliance norms Strong communication and vendor management skills Detail-oriented with a high level of accuracy
Job Location - Pune
Job Type - In-Office
Job Summary :
We are looking for a proactive and detail-oriented Order Management Executive to manage the end-to-end order processing operations in our jewellery business. The ideal candidate will play a crucial role in ensuring smooth coordination across departments and vendors, handling compliance and documentation, managing studio and office resources, and maintaining operational excellence in day-to-day functions.
Key Responsibilities :
o Order Management
- Manage and track jewellery orders from initiation to delivery.
- Coordinate with production and design teams to ensure timelines are met.
- Verify customer specifications and ensure quality control standards are
followed.
weights, and specifications.
o Financial & Compliance Documentation
regulations.
o Expenses & Invoice Management
o Cross-functional Coordination
o Procurement & Resource Management
o Studio & Office Facility Management
o Repairs & Maintenance Oversight
o Customer Coordination & OrderHandover
o Additional Responsibilities
Key Requirements
processes and quality standards.
Skills :
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Only 24H Left Executive • India
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