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Senior Executive / AM - IT

Senior Executive / AM - IT

ConfidentialVadodara, India
8 days ago
Job description

Job Title : IT Infrastructure – Senior Executive / Assistant Manager

Location : Vadodara, Gujarat

Experience Required : 5-10 Years

Company : NHR Technologies

About NHR Technologies

NHR Technologies is a forward-looking HR Tech startup that partners with organisations on their transformation journeys. Our mission is to enable businesses to achieve their goals through cutting-edge, reliable, and scalable digital solutions. We are committed to driving innovation while delivering consistent value and exceptional service to our clients.

Role Overview

We are looking for a seasoned and proactive IT Infrastructure Executive / Senior Executive to join our growing IT team. The incumbent will be responsible for the efficient management, maintenance, and optimization of our IT infrastructure. The role demands a strong technical foundation, practical problem-solving capabilities, vendor coordination experience, and the ability to manage priorities in a fast-paced environment.

Key Responsibilities

  • Core Infrastructure & Operations (Must-Have)
  • Administration of Windows Server environments
  • Active Directory and user access management
  • LAN / WAN configuration, routing, and switching basics
  • Cloud fundamentals – AWS, Azure, or GCP (basic knowledge)
  • Endpoint management and hardware troubleshooting
  • IT security hygiene – antivirus, firewall, and access control
  • Backup, recovery, and disaster preparedness
  • ITSM process adherence and ticket lifecycle management
  • Critical Soft Skills
  • Vendor and procurement coordination
  • Effective incident handling and troubleshooting
  • Documentation, SOPs, and change management
  • Clear and empathetic user support communication
  • Preferred Capabilities (Good to Have)

Not mandatory but advantageous if the candidate can manage or oversee the following :

  • Advanced Networking
  • VPN and NAC implementation
  • Advanced firewall setup and network optimization
  • Cybersecurity
  • SIEM solutions and threat monitoring
  • IDS / IPS, DLP, and security audits
  • Cloud & Virtualization
  • Multi-cloud architecture
  • Load balancers, auto-scaling, and cloud cost control
  • Virtualization (VMware / Hyper-V) at scale
  • Enterprise Systems
  • SAN / NAS architecture
  • Disaster recovery with Veeam / Commvault
  • Linux administration (beneficial but not core)
  • Integration of enterprise-level applications
  • Strategic & Oversight Capabilities

    • In areas requiring specialized skills or outsourced delivery, the candidate should be able to :

  • Scope requirements for external support
  • Define and manage SLAs and vendor deliverables
  • Evaluate technical proposals and partner recommendations
  • Coordinate outsourced implementations
  • Maintain governance, quality checks, and compliance
  • Tools & System Knowledge

    • The ideal candidate should be familiar with :

  • CMDB (Configuration Management Database)
  • IT Asset & Service Management
  • ISO 27001 Compliance & Audit
  • Access Control & Identity Management
  • Business Continuity & Disaster Recovery
  • Vendor and Contract Lifecycle Management
  • Documentation and Knowledge Base Systems

    • Key Skills & Experience

  • 8–12 years in IT infrastructure, networking, or cloud ops
  • Expertise in Windows / Linux server and virtual environments
  • Exposure to cloud platforms (AWS / Azure / GCP)
  • Understanding of cybersecurity protocols and tools
  • Familiarity with ITSM tools (ServiceNow, BMC Remedy, etc.)
  • Basic scripting / automation knowledge (PowerShell, Python, etc.)
  • Strong communication and documentation abilities

    • Preferred Qualifications

  • Bachelor's degree in IT, Computer Science, or related field
  • Certifications such as CCNA, Network+, MCSE, AWS Solutions Architect, or equivalent

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