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Senior Admissions Counsellor
Vision International - Overseas Education ConsultantMumbai, Maharashtra, India12 days ago
Job descriptionBuild and maintain strong relationships with clients, ensuring that they receive exceptional customer Collaborate with other team members to deliver a high level of customer service and ensure client Co-ordinate with partners, associates and university representatives to ensure clients have all the Maintain accurate records of client interactions and activities using our CRM system, including updating Prepare & maintain reports on client activities and provide insights for improvement Stay up-to-date on industry trends and changes in regulations that may impact our clients Bachelor's degree 5-6 years of full time experience in education or counselling Excellent communication skills, including the ability to communicate effectively with clients Strong interpersonal skills, with the ability to build and maintain relationships with clients and partners Ability to work independently, manage multiple priorities, and meet deadlines Self-driven, strong analytical and problem-solving skills Must take ownership & accountability of daily tasks & follow-up activities Passion for the education industry and a desire to help students achieve their goals Industry Standard Monthly Salary (negotiable) Industry Standard Yearly Bonus
We are looking for a “Senior Admissions Counsellor” to join our overseas education consultancy. The candidate will be responsible for managing and maintaining relationships with our clients (students), ensuring that they receive exceptional customer service and support throughout their journey with us. The ideal candidate will have excellent communication skills, a keen attention to detail, and a passion for helping students achieve their educational goals.
Key Responsibilities
- Serve as the primary point of contact for clients, responding promptly to inquiries and providing
guidance throughout their journey
service and support throughout their engagement with the consultancy
satisfaction
necessary documentation & information required for their abroad studies
client information, recording communications and tracking progress
Qualifications & Skills
Salary
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Admission Counsellor • Mumbai, Maharashtra, India
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