Lead PMO - Digital Transformation

Hipos Consulting Services LLPMumbai

4 days ago

Job description

Description : Responsibilities :

PMO Leadership :

Establish and lead the Digital Transformation PMO, defining frameworks, governance models, and best practices.
Develop and manage program governance, ensuring alignment with strategic business objectives.
Monitor program progress, manage dependencies, risks, and ensure timely escalations and interventions.
Implement KPIs, dashboards, and reporting mechanisms to track transformation progress and value realization.

Digital Transformation Program Management :

Drive end-to-end execution of digital initiatives such as lending digitization, automation, analytics, CRM, LOS / LMS, and customer experience platforms.

Collaborate with business, technology, operations, and risk teams to ensure initiatives are delivered on time and within scope.

Manage vendor relationships and ensure delivery quality from technology and consulting partners.

Oversee the change management framework to ensure smooth adoption across functions.

Strategic Planning & Execution :

Support the leadership team in defining the digital roadmap aligned with NBFC growth objectives.

Translate strategic goals into actionable programs with defined milestones and success metrics.

Ensure alignment of transformation initiatives with regulatory requirements (RBI, NBFC norms).

Stakeholder Management :

Act as a central point of contact for all transformation initiatives across business units.

Facilitate executive-level steering committees and present program performance updates.

Build strong cross-functional relationships to drive accountability and & Experience :

Education : MBA / PGDM (preferably in Finance, Technology, or Operations) or equivalent.

Experience : 1015 years of total experience, with 5+ years in PMO / Program Management within BFSI / NBFC sector.

Proven track record of leading digital transformation programs (loan origination, core system modernization, data & analytics, process automation, etc.).

Experience with Agile / Hybrid delivery models and enterprise program governance.

Strong understanding of NBFC operations, regulatory environment, and financial products.

PMP / Prince2 / Agile certifications preferred.

Key Skills :

Enterprise Program Management & Governance

Digital Strategy Execution

Stakeholder & Vendor Management

Change Management & Communication

Data-driven Decision Making

Risk & Compliance Awareness

(ref : hirist.tech)

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Digital Transformation Lead • Mumbai