Principal Accountabilities How they are achieved / measured
- Manage the Group business with the Bank employees
- Liaison with different departments for closure of the cases
- Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner.
- Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activisation
- Provide market feedback on competition and other products in the market.
- Manage and strengthen relationship through engagement with Partner s Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service.
- Tracking penetration performance and publishing dashboards, along with Group Operations.
- To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates / pending rates, rejection ratios , medical TATs etc) , to minimize the same and adhere to TATs and contribute to product improvement.
- Monitoring and control process of Post Sales.
- Managing complete claims operation & end to end process.
Principal Accountabilities How they are achieved / measured
Manage the Group business with the Bank employeesLiaison with different departments for closure of the casesChampion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner.Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activisationProvide market feedback on competition and other products in the market.Manage and strengthen relationship through engagement with Partner s Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service.Tracking penetration performance and publishing dashboards, along with Group Operations.To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates / pending rates, rejection ratios , medical TATs etc) , to minimize the same and adhere to TATs and contribute to product improvement.Monitoring and control process of Post Sales.Managing complete claims operation & end to end process.Role : Regional Sales Manager (B2C)
Industry Type : Insurance
Department : Sales & Business Development
Employment Type : Full Time, Permanent
Role Category : Retail & B2C Sales
Education
UG : Any Graduate
PG : Any Postgraduate
Skills Required
Supervisor, Customer Service