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Tech support engineer • India

Last updated: 1 day ago

Tech Support / Tech Support Technician (m/f)

WAVELABS Solar Metrology Systems GmbHJamnagar, Gujarat, IN

Deliver high-quality on-site repair and maintenance for complex optoelectronic measurement systems.Troubleshoot technical issues and perform diagnostic evaluations to isolate and resolve faults qui...Show more

Tech Support - Japanese

MUFG Global Service (MGS)Bengaluru, India

Japans premier bank, with a global network spanning in more than 40 markets.Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to busine...Show more

IT Support Engineer I, Ops Tech Solutions Delivery

ADCI - HaryanaGurugram, Haryana, IND

Operations is at the heart of Amazon’s business.We are known for our speed, accuracy, and exceptional service.Our buildings deliver tens of thousands of products to hundreds of countries worldwide,...Show more

Application Tech Support Practitioner

AccenturePune, IN

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application.Dedicated to quality, using exceptional...Show more

Tech Support Engineer

Mantras2success ConsultantsHyderabad, IN

Job Description - This role provides technical assistance and resolves customer or internal system issues.They serve as the first point of contact for users experiencing technical difficulties with...Show more

Tech Support Engineer (DR Systems)

Careray Digital Medical India Private LimitedNoida, Uttar Pradesh, IN

Vizag, south of India in one year, please be sure that you can accept it.Job Summary The Tech Support Engineer (DR Systems) is responsible for the installation, calibration, and maintenance of Flat...Show more

Tech Support Executive

Century Real EstateBengaluru, Karnataka, IN

JOB DESCRIPTION: Tech Support Executive Key Responsibilities: Handle the basic admin functions in Salesforce including user maintenance, generation of reports/dashboards, data security, sharing rul...Show more

Support Engineer III, Just Walk Out Tech

Amazon Dev Center India - HyderabadHyderabad, Telangana, IND

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies ...Show more

Senior Tech Support Engineer

NICE SystemsPune, Maharashtra, IN

At NiCE we don t limit our challenges We challenge our limits Always We re ambitious We re game changers And we play to win We set the highest standards and execute beyond them And if you re like u...Show more

Support Engineer III, Just Walk Out Tech

AWS India - TelanganaHyderabad, Telangana, IND

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies ...Show more

SA Tech - L2 Support Engineer

NexthireBangalore (WFO), India

Provide advanced technical support for all major operating systems, including Windows, macOS, Linux, and others.Troubleshoot and resolve hardware and software issues on laptops, desktops, tablets, ...Show more

Support Engineer, Agentic Solutions, Relay Product and Tech

ADCI - Karnataka - A66Bengaluru, Karnataka, IND

Relay Product Excellence's mission is to monitor Transaction Integrity for products supporting Identity Verification, Account Support, and Compliance across Carrier and Driver processes.As the Supp...Show more

Senior Software Engineer- Production Tech Support- Aws

3Pillar GlobalIndia, IN

We are 3PILLAR GLOBAL We build breakthrough software products that power digital businesses We are an innovative product development partner whose solutions drive rapid revenue market share and cus...Show more

IT Support Engineer I, Ops Tech Solutions Delivery

ADCI - MaharashtraMumbai, Maharashtra, IND

Operations is at the heart of Amazon’s business.We are known for our speed, accuracy, and exceptional service.Our buildings deliver tens of thousands of products to hundreds of countries worldwide,...Show more

Tech Support Engineer

Talent Vision ServicesKochi, Ernakulam, Kochi, IN

Troubleshooting Issues reported by.Respond to support tickets, calls, or emails.Maintain detailed records of issues,.Monitoring & maintaining system health and.Work with other functions to escalate...Show more

Senior Tech Support Engineer (L2/L3)

NICEIndia - Pune

At NiCE, we don’t limit our challenges.We set the highest standards and execute beyond them.And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you...Show more

Support Engineer III, Just Walk Out Tech

AmazonHyderabad, TS, IN

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies ...Show more

IT Support Engineer I, Ops Tech Solutions Delivery

ADCI - KarnatakaBengaluru, Karnataka, IND

Operations is at the heart of Amazon’s business.We are known for our speed, accuracy, and exceptional service.Our buildings deliver tens of thousands of products to hundreds of countries worldwide,...Show more

application tech support practitioner

Randstadchennai, IN

Role & Responsibilities: - Strong knowledge of Windows troubleshooting, SCCM, WDS, DHCP, DNS, and AV solutions.Familiarity with encryption tools, SLAs, patch management, remote imaging, and ticketi...Show more

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Tech Support / Tech Support Technician (m/f)

Tech Support / Tech Support Technician (m/f)

WAVELABS Solar Metrology Systems GmbHJamnagar, Gujarat, IN
30+ days ago
Job description

Your mission

Key Responsibilities:

• Deliver high-quality on-site repair and maintenance for complex optoelectronic measurement systems.
• Troubleshoot technical issues and perform diagnostic evaluations to isolate and resolve faults quickly.
• Lead equipment installations and relocations, including commissioning, SAT and system check-out at customer sites.
• Conduct customer training using structured materials and technical manuals.
• Support and manage remote and on-site service activities related to solar simulators across India.
• Coordinate with the WAVELABS headquarters service team in Germany for technical support and repairs.
• Perform failure analysis and implement corrective measures to minimize system downtime.
• Maintain and track consignment stock at the customer site (as needed).
• Document all service activities using internal systems and prepare customer reports in Excel and PowerPoint.
• Ensure continuous learning through manuals, technical journals, and training sessions

Your background

Qualifications & Skills:
• Education: Bachelor’s degree or Diploma in Electronics, Electrical, Mechatronics, or Renewable Energy Engineering.

Experience:
o Fresh graduates with strong technical aptitude and willingness to learn are welcome.
o Prior internship/academic project/hands-on experience in electronics/solar industry is a plus.

Technical Skills:
o Strong diagnostic and troubleshooting abilities.
o Good understanding of Electrical/Electronic and mechanical components.
o Proficiency in Microsoft Excel for service reporting, data analysis, and logs.
o Proficiency in Microsoft PowerPoint for customer presentations, training decks, and reporting.

Soft Skills:
o Excellent written and verbal communication in English.
o Strong interpersonal and training skills.
o Ability to work independently and in a high-pressure environment.
o Solution-oriented with good time management and prioritization skills.
o Ethical, reliable, and Trust Worthy.

Work Environment:
o Willingness to domestic travel frequently across India.
o Willingness to stationed in remote factory site for long term
o Availability for on-call support (24/7 during scheduled duty periods).
o Compliance with cleanroom protocols and PPE usage.
o Adherence to customer-specific site rules and safety policies.

Additional Information:
• Travel Frequency: Medium (Domestic – India)
• Location Flexibility: Must be based in or willing to relocate within India
• Preferred place of residence: Jamnagar or South India (region between Chennai and Hyderabad)
• Language Requirement: Fluent English (spoken and written), other lol language is a plus.

Contact and Application

Please send us your cv and motivation letter.

About us

The solar industry is booming worldwide – and we're helping shape it. WAVELABS has repositioned itself: With new owner Eternal Sun, fresh capital, and a determined team, we're back on a growth trajectory. Our high-precision measurement systems are key for research institutes and manufacturers worldwide to produce solar cells more efficiently and cost-effectively.
The challenges of the market drive us. We firmly believe in our technology and our contribution to the energy transition – and above all, in the strength of our community. We're writing the next chapter of WAVELABS and are looking for people who want to bravely and passionately join us on this journey.