Qar Jobs in India

Responsibilities :

• Identify and resolve complex technical issues within our customer service-level agreements.
• Translate Business User functional requests requirements to build technical objects utilizing best practices.
• Able to perform under pressure during times like a system down situation.
• Ability to work across multiple teams to troubleshoot and resolve issues.
• Conduct working sessions with business users as required.
• Understanding of SAP S / 4 HANA / IBP / ECC / APO / GTS and table structures, data elements / fields, & table inter-dependencies.
• Able to work with Basis team during troubleshooting providing guidance when required.
• The ability to research and apply OSS notes as required to resolve issues.
• Utilizing tools like ServiceNow, Focused Build, Solution Manager, ALM, Planview etc., for day-to-day job.
• Manage work with minimal supervision.
• Will work with the operations team in support break / fix activities as well as some project work.
• Maybe in an on-call rotation supporting team / organization.
• Expected to meet SLA or similar metrics commitments defined by IT and agreed upon by the organization.
• Needs to be a self-starter and able to work independently following Corning's established coding guidelines and standards.
• Analyze software requirements to determine design feasibility.
• Develop software systems, including programming, documentation, and testing procedures.
• Provide support and advice in all technical aspects during implementation.
• Assist technical teams in addressing questions and concerns along with reviewing deliverables to ensure they are in alignment with overall roadmap.
• Understands functional specifications, develop technical specifications, and perform coding and unit testing.
• Should understand RTP, PTP, OTC, RTR, EWM and QAR processes.

ref : hirist.tech)