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Jobs in India

Last updated: 1 day ago
Service Planner - Bangalore East

Service Planner - Bangalore East

Rentokil InitialBengaluru, KA, IN
Full-time
Quick Apply
Rentokil PCI is the leading pest control service provider in India.A Rentokil Initial brand, Rentokil.PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one....Show moreLast updated: 30+ days ago
GM-Production

GM-Production

XpertReachBangalore North, KA, in
₹3,000,000.00–₹4,000,000.00 yearly
Quick Apply
Production Planning & Execution.Forecast planning for yearly & Quarterly & Monthly planning based on the demand (Build Schedule). Monthly build schedules to prepared in line to meet cust...Show moreLast updated: 29 days ago
Bidding Specialist

Bidding Specialist

BlackStone eITIN
Remote
Full-time
Quick Apply
BlackStone eIT, a leading computer software company, is seeking a highly motivated Bidding Specialist to join our team.As a Bidding Specialist, you will play a crucial role in our business developm...Show moreLast updated: 30+ days ago
  • Promoted
Core Banking Product Specialist - Temenos / T24

Core Banking Product Specialist - Temenos / T24

Edge In Asia Recruitment Pvt. Ltd.Bangalore
About the Company : Our client is a renowned global financial institution with a presence in over 40 markets.They are committed to delivering innovative and reliable ...Show moreLast updated: 30+ days ago
  • Promoted
Vikgol - Manual Tester

Vikgol - Manual Tester

VikgolGurgaon
Job Summary : We are looking for a detail-oriented and reliable QA Manual Tester to join our dynamic team.The successful candidate will be responsible for manually testing soft...Show moreLast updated: 30+ days ago
  • Promoted
International Sales

International Sales

BIZTECHNOSYSBangalore Urban, Karnataka, India
₹600,000.00–₹1,800,000.00 yearly
Remote
BIZTECHNOSYS is an enterprise solution provider specializing in ERP, CRM, CMS, Sitecore, ODOO, LMS, Ecommerce, DevOps, and Cloud solutions. Established in 2012, the company aims to deliver innovativ...Show moreLast updated: 29 days ago
Swimming Coach - Thanekar International School

Swimming Coach - Thanekar International School

Shri Educare LimitedBadlapur (East), Thane, Maharashtra, India
Quick Apply
The Thanekar International School, Badlapur is looking for committed individuals to compliment our qualified educators in schools. As a Shri Educator you will be responsible for adding the 'fu...Show moreLast updated: 26 days ago
  • Promoted
BFSI Recruiter - Work From Home

BFSI Recruiter - Work From Home

Abacus ConsultantsAnywhere in India
Remote
Quick Apply
Define Resourcing Strategy and deliver key priorities for the business e.Quality of Hiring, Employer Branding, Sourcing Strategy. To hire quality job candidates, which can save the company time and ...Show moreLast updated: 30+ days ago
  • Promoted
.Net Production Support Specialist

.Net Production Support Specialist

Coders Brain Technology Private LimitedHyderabad
Job Description : we are seeking a skilled.NET Production Support Specialist with hands-on expertise in batch monitoring, scheduling tools, and the insurance domain.Th...Show moreLast updated: 30+ days ago
Urgent Vacancy for Airport Ground Staff Jobs

Urgent Vacancy for Airport Ground Staff Jobs

konrad integratedNashik, MH, in
Quick Apply
We are looking for a Dynamic Candidate with good Communication Skills.Greeting and welcoming passengers, and responding to questions. Stocking aircraft with refreshments.Cleaning aircraft after flig...Show moreLast updated: 30+ days ago
  • Promoted
Security Consultant - SIEM

Security Consultant - SIEM

Jobman by Shunya TattvaNagpur
We are looking for an experienced and skilled Security Consultant to join our team in Nagpur.The ideal candidate will have a minimum of 4 years of hands-on experience in the Security Consultant rol...Show moreLast updated: 30+ days ago
  • Promoted
D365 F&O SCM Consultant - O2C

D365 F&O SCM Consultant - O2C

Burgeon IT ServicesPune
Position : D365 F&O SCM Consultant -O2C Location : Pune Duration : C2H Exp : 6+ Years JOB DESCRIPTION : Show moreLast updated: 30+ days ago
Sales Officer

Sales Officer

thelakhanigroup.comHyderabad, TG, in
Quick Apply
Residency by Investment Sales Officer.Residency by Investment Sales Officer.We offer residency by investment programs globally. Seeking a skilled sales professional to join our team.We’re looking fo...Show moreLast updated: 29 days ago
  • Promoted
CDP Specialist - Adobe Experience Platform

CDP Specialist - Adobe Experience Platform

taggedGurugram
JD for CDP Specialist : As a CDP Specialist, you will be responsible for building, optimizing, and managing a robust customer data ecosystem to support personalized marketing s...Show moreLast updated: 30+ days ago
Admin & Store Assistant

Admin & Store Assistant

SRP Crane Controls ( India ) Pvt Ltdahmedabad, GJ, IN
₹180,000.00–₹216,000.00 yearly
Full-time
Quick Apply
COMPANY NAME : SRP CRANE CONTROLS ( INDIA ) PVT LTD.POSITION : ADMIN AND STORE ASSISTANT.Key Responsibilities : ( Job Description ). Packing & Sorting : Ability to carefully pack products to ensur...Show moreLast updated: 30+ days ago
Business Development Associate

Business Development Associate

Eject Solutions Pvt LtdHyderabad, TS, IN
₹200,000.00–₹450,000.00 yearly
Full-time
Quick Apply
We’re looking for friendly and goal-oriented telecallers to join our Admissions Team.You’ll talk to students and parents, share information about our academic programs and help them with admissions...Show moreLast updated: 30+ days ago
  • Promoted
Ground Instructor

Ground Instructor

CAEGondia
Full-time
Responsible for conducting classroom instruction in aircraft systems.Prepares and conducts briefings, oral and written examinations. Assists with courseware development in the training program to ke...Show moreLast updated: 30+ days ago
Platform Operation Specialist

Platform Operation Specialist

ZeroFoxBengaluru, KA, IN
Full-time
Quick Apply
In this position, you’ll join our Platform Operations team who supports ZeroFOX's cyber security solution that helps organizations manage information security risks across social media.Your work wi...Show moreLast updated: 30+ days ago
  • Promoted
ZUORA Billing Consultant

ZUORA Billing Consultant

1HResource SolutionsGurugram
Work you'll do As a Zuora Consultant, you'll work within an engagement team and be responsible to : - Lead the end-to-end implementation and conf...Show moreLast updated: 1 day ago
Associate - Semi Voice Process

Associate - Semi Voice Process

LaundryheapBengaluru, KA, IN
₹300,000.00–₹400,000.00 yearly
Full-time
Quick Apply
Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning.We collect, clean, and return customers' items in as little as 24 hours, often making u...Show moreLast updated: 26 days ago
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Service Planner - Bangalore East

Service Planner - Bangalore East

Rentokil InitialBengaluru, KA, IN
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil

PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one

pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI

aims to set new standards for customer service having operations across 300 locations in India.

For more details : https : / / www.rentokil-pestcontrolindia.com

About the Role :

  • Service Planner is an important anchor person in the branch who is accountable for planning, scheduling, assigning, managing technicians time to maximize profitability and productivity. The person will report to the AOM / OM / Assistant Branch Manager / Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders."

Job Responsibilities :

  • To know and develop proficiency in handling internal company software platforms, ie. iCABS, SCP and any other systems that may be introduced.
  • Must have a good knowledge of the branch territory.
  • To ensure that the Service Companion usage is maximised for all the service deliveries & should be always above 95%
  • Organisation of schedule and planning of all service (including contracts, jobbing, call outs, etc.) requirements on a daily, weekly and monthly basis for all technicians within the branch
  • To ensure that all the service companion devices are active and in use. All the devices should be active 100% at any given point of time
  • Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints. Pending visits should be negligible (Service backlogs). Emphasis on "On Time planning”
  • Liaise with the Sales and Service team to best accommodate urgent service visit appointments and communicate changes to affected customers timely.
  • Ensure customer service-related complaints or termination notifications / STOP Services are attended to effectively and promptly.
  • Manage service documentation and ensure all customer / technician’s feedback are followed up with actions
  • Enter correct (error free) consumption data and TOS in the SCP to ensure command centre account profitability reflects correct data customer wise.
  • Ensure all service data from dockets, log cards, service orders and other sources is updated accurately into business systems in timely manner
  • Coordinate with the IT team for new users, device issues etc.
  • Supports business transition from paper-based to system and digital-based planning, visit documents, whilst upholding documentation integrity
  • Follow callout process so as to ensure that the complaints are delivered only after raising the ticket
  • Review service reports with OM, OE and BM and highlight areas of concern – critical backlog and weekly trend to manager.
  • Reviews and provides service compliance updates daily.
  • Assist & help AOM / OM / Assistant Branch Manager / Branch Manager in monitoring Technician service productivity and efficiency related KPIs
  • Maintain positive working relationship and effective communication with Sales & Service Colleagues, Supervisor, Technician, Operations staff for any service related issues. Coordinate with Sales for any available slots, time adjustment for new sales scheduling
  • Work with branch management to correct service areas distributed across the business based on annual revenue from areas, time on site, travel time & routine requirements
  • Utilise the Route technicians for jobbing only after the route technicians routine services are delivered
  • Expected to be knowledgeable about company safety policies and safety (SRA)
  • requirements on the job, be able to read and understand company policies

  • Any unresolved issues should be quickly elevated to the next level of management for
  • prompt resolution

  • Any other similar duties as and when specified by the manager
  • REPORTING

  • Daily, weekly & monthly (SOS) State of Service for Branch. Residential GSS SOS should also
  • be the priority

  • Weekly reporting of pending jobs, ageing profiles to ABM / BM
  • Monthly reporting of technician wise trends.
  • Maintain State of Service and productivity data per technician
  • Maintain visibility on complaints received and report on all call outs / critical incidents received from branch.
  • Annual Leave planning of technicians
  • Ensure that each technician service productivity is achieved as per set targets
  • Key Result Areas :

  • On time service planning with ZERO pending services every month
  • Monitoring SCP active devices & Usage on weekly basis
  • Minimum expectancy on SCP active device(100%) & usage >
  • Achieving progressive improvement in State of Service (SOS) and meet SOS targets assigned by the branch
  • Minimizing service backlog (meet our contractual obligations)
  • Competencies (Skills essential to the role) :

  • Be decisive
  • Attention to details and accuracy
  • Planning & organizing
  • Analytical skills
  • Customer oriented
  • Negotiation skills
  • Ability to work patiently in a dynamic service environment
  • Requirements

    Educational Qualification / Other Requirement :

  • Minimum graduation with 1 to 3 years of relevant experience of managing team
  • Basic computer skills - for reporting / work management (Advanced computer skills would be an added advantage)
  • Communication - speaking on phone to external customers & internally with technicians,
  • other Operations colleagues.

  • Knowledge of territory which is handled for planning
  • Occasional Travel required within the Division
  • Liaise with the Operations Manager, Operations Executive, Service Supervisors to establish service requirements and provide information, assurance and advice as required
  • Communicate all service issues in a timely manner to the ABM / BM, Operations Manager
  • Role Type / Key working relationships :

  • Individual contributor role
  • External- Customers and customer representatives
  • Internal - Sales, Operations, Business support functions
  • Benefits

    What can you expect from RPCI?

    Our values lie at the core of our mission and vision. We believe that it’s our people who

    make our company what it is. We believe in :

  • Safety
  • Integrity
  • Innovation
  • Learning & Development
  • Open & Transparent
  • Performance Orientation
  • DEI statement : At RPCI, we believe in commitment to build an inclusive, varied workplace

    welcoming to people of all backgrounds.