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.Net Production Support Specialist

.Net Production Support Specialist

Coders Brain Technology Private LimitedHyderabad
30+ days ago
Job description

Job Description :

we are seeking a skilled .NET Production Support Specialist with hands-on expertise in batch monitoring, scheduling tools, and the insurance domain. This is a hybrid role requiring local candidates only for on-site work 3 days a week.

Position : .NET Production Support Specialist

Experience : 6-9 years

Location : Hyderabad (local candidates only)

Shift Timing : 1 PM - 10 PM IST

Work Model : Hybrid (3 days WFO)

Employment Mode : Permanent

Notice Period : Immediate to 30 Days

No. of Positions : 1

Key Responsibilities :

Batch Monitoring and Scheduling :

  • Monitor and schedule batch jobs using tools such as Control-M, Autosys, or D-Series.
  • Build and validate job flows, calendar requirements, and scheduling criteria.
  • Manage schedule dependencies and interface with application support teams for batch job flows.

Incident Management :

  • Analyze and resolve batch-related issues to meet SLA requirements.
  • Provide 24 / 7 support for production batches.
  • Utilize ITSM tools like ServiceNow or JIRA for incident and change management.
  • Process and Technical Expertise :

  • Perform mass schedule changes and handle holiday schedules without errors.
  • Conduct tests for scheduling systems and report generation.
  • Provide training and knowledge transfer (KT) on Control-M and other scheduling tools.
  • System Troubleshooting :

  • Analyze business requirements and troubleshoot large-scale distributed systems.
  • Apply systematic problem-solving techniques with strong ownership and communication.
  • Technical Skills :

    Primary Competencies : Production Support.

    Primary Skills : Control-M, Autosys, D-Series, SQL, Linux, ServiceNow.

    Secondary Skills :

  • Markit EDM (optional).
  • Mandatory Skills :

  • NET Framework (5+ years of experience).
  • Production Support (4+ years of experience).
  • Batch Monitoring (2+ years of experience).
  • Insurance Domain Expertise (6 months-2 years of experience).
  • Behavioral and Process Skills :

  • Team player with proven ability to foster inter-group coordination.
  • Strong stakeholder management with a focus on detailed business requirements.
  • Good attitude and learning skills to enhance team training and productivity.
  • ref : hirist.tech)