Job Description :
we are seeking a skilled .NET Production Support Specialist with hands-on expertise in batch monitoring, scheduling tools, and the insurance domain. This is a hybrid role requiring local candidates only for on-site work 3 days a week.
Position : .NET Production Support Specialist
Experience : 6-9 years
Location : Hyderabad (local candidates only)
Shift Timing : 1 PM - 10 PM IST
Work Model : Hybrid (3 days WFO)
Employment Mode : Permanent
Notice Period : Immediate to 30 Days
No. of Positions : 1
Key Responsibilities :
Batch Monitoring and Scheduling :
- Monitor and schedule batch jobs using tools such as Control-M, Autosys, or D-Series.
- Build and validate job flows, calendar requirements, and scheduling criteria.
- Manage schedule dependencies and interface with application support teams for batch job flows.
Incident Management :
Analyze and resolve batch-related issues to meet SLA requirements.Provide 24 / 7 support for production batches.Utilize ITSM tools like ServiceNow or JIRA for incident and change management.Process and Technical Expertise :
Perform mass schedule changes and handle holiday schedules without errors.Conduct tests for scheduling systems and report generation.Provide training and knowledge transfer (KT) on Control-M and other scheduling tools.System Troubleshooting :
Analyze business requirements and troubleshoot large-scale distributed systems.Apply systematic problem-solving techniques with strong ownership and communication.Technical Skills :
Primary Competencies : Production Support.
Primary Skills : Control-M, Autosys, D-Series, SQL, Linux, ServiceNow.
Secondary Skills :
Markit EDM (optional).Mandatory Skills :
NET Framework (5+ years of experience).Production Support (4+ years of experience).Batch Monitoring (2+ years of experience).Insurance Domain Expertise (6 months-2 years of experience).Behavioral and Process Skills :
Team player with proven ability to foster inter-group coordination.Strong stakeholder management with a focus on detailed business requirements.Good attitude and learning skills to enhance team training and productivity.ref : hirist.tech)