Jobs in India
Last updated: 12 days ago
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Hotel Reservation Coordinator (WFH)
Woodsforce SolutionsKasauli, Himachal Pradesh, India29 days ago
Job type
- Remote
Job descriptionManage and coordinate all aspects of hotel reservations, including booking, cancellations, and updates. Communicate directly with guests to confirm bookings and provide information on hotel facilities and services. Collaborate with hotel staff to ensure the delivery of exceptional guest experiences and service quality. Handle guest inquiries and resolve any issues or complaints promptly and efficiently. Maintain accurate reservation records and facilitate seamless communication between guests and hotel departments. Assist in the development and refinement of reservation procedures to enhance efficiency and effectiveness. Provide administrative support such as data entry, report generation, and system updates as needed.
Hiring for Luxurious Resort for Kasauli location
Job Title : - Hotel Reservation Coordinator (MALE)
Reports to : - Front Office Manager
Location - Kasauli, Himachal
Salary + Food and accommodation
Job Overview
We are seeking a Hotel Reservation Coordinator to join our dynamic team. This is a full-time, hybrid position with opportunities for remote work, based in location Kasauli.The ideal candidate will have between 1 to 3 years of relevant work experience and will be expected to operate at a junior level.
Qualifications and Skills
- Must have exceptional customer service skills to effectively communicate with guests and handle inquiries efficiently. (Mandatory skill)
- Experience in facilitating smooth hotel guest services to ensure a pleasant and personalized experience for each visitor. (Mandatory skill)
- Proficiency in managing hotel reservations, both online and offline, while maintaining accurate records. (Mandatory skill)
- Excellent communication skills to liaise between clients and hotel staff, ensuring all needs are understood and met.
- Strong time management abilities to handle multiple reservation requests and prioritize tasks effectively.
- Computer skills necessary for using reservation software, spreadsheets, and maintaining digital records.
- Ability to multitask in a fast-paced environment to accommodate diverse guest needs and requests.
- Understanding of the hospitality industry to fulfill guest requirements and maintain hotel standards.
Roles and Responsibilities
For more details please Call / Whatsapp Vaishali - 94676-23088