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Last updated: 2 days ago Rentokil PCI is the leading pest control service provider in India.A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one ...Show moreLast updated: 30+ days ago Interview Mode - Face to Face Only (Walk-in).Rotational 9 hours shift + Cab Facility.Salary - Up to max 30K CTC + 4-5K monthly Incentives.
Strong communication skills, both verbal and written.Excell...Show moreLast updated: 11 days ago Digitals AI is a forward-thinking technology company based in California, dedicated to revolutionizing various industries through innovative AI-driven solutions.
Our mission is to harness the power ...Show moreLast updated: 30+ days ago Working Days : - Monday to Saturday.Initiate and conduct cold calls to potential clients to introduce company products or services.
Follow up on leads and convert prospects into customers.Travel to m...Show moreLast updated: 25 days ago Develop and implement curriculum plans for pre-primary education.Oversee the daily operations of classrooms.Train and mentor pre-primary teachers and staff.
Ensure a safe and nurturing learning envi...Show moreLast updated: 20 days ago BlackStone eIT, a leading computer software company, is seeking a highly motivated Bidding Specialist to join our team.As a Bidding Specialist, you will play a crucial role in our business developm...Show moreLast updated: 30+ days ago Roles & Responsibility.Assembling busbars and related components, ensuring proper alignment and fit.Installing busbars in electrical panels.
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Over 1000 of the world's largest corporations and governments rely on our so...Show moreLast updated: 30+ days ago The HR Operation Executive will support the Human Resources department in ensuring smooth and efficient business operations.
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To hire quality job candidates, which can save the company time and ...Show moreLast updated: 30+ days ago OLR teams consist of highly talented well-disciplined, committed, capable professionals in their own discipline; self-organizing, adaptable and cross-functional.
The OLR approach for delivery and op...Show moreLast updated: 30+ days ago Gas projects india is a heavy engineering company looking for pan India basis candidates for site (Field) Job.Candidate having Pipe line work experience.
Daily allowance of Rs 500 / day will be provid...Show moreLast updated: 30+ days ago Assemble desktop and mini computer systems according to specifications, including installation of hardware components such as motherboards, CPUs, memory, storage devices, and power supplies.Conduct...Show moreLast updated: 24 days ago We revolutionize talent acquisition by leveraging data and automation.Our platform uses LLMs to transform unstructured data into actionable insights, creating "Private Talent Pools" for recruiters....Show moreLast updated: 30+ days ago We are seeking a dynamic and experienced Institutional Sales professional to join our team.The ideal candidate will have a strong background in working with brokers and exchanges, with a proven tra...Show moreLast updated: 30+ days ago Excellent Opportunity for Freshers for Retail Staff || Apply Now|| Jaipur.Our Client is a UAE-based multinational conglomerate headquartered in Dubai.
The group is involved in the retailing of appar...Show moreLast updated: 30+ days ago Vegas US Banking Back Office Process.Incentives work from office profile.If more than 2 years on papers experience,.Requirements : Extensive experience in leadership roles, ideally in a simila...Show moreLast updated: 29 days ago
Service Planner - Sanpada
Rentokil InitialMumbai, MH, IN₹200,000.00–₹400,000.00 yearly
Full-time
Quick Apply
- Promoted
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Service Planner - Sanpada
Rentokil InitialMumbai, MH, IN30+ days ago
Salary
₹200,000.00–₹400,000.00 yearly
Job type
- Full-time
- Quick Apply
Job descriptionTo know and develop proficiency in handling internal company software platforms, ie. iCABS, SCP and any other systems that may be introduced. Must have a good knowledge of the branch territory. To ensure that the Service Companion usage is maximised for all the service deliveries & should be always above 95% Organisation of schedule and planning of all service (including contracts, jobbing, call outs, etc.) requirements on a daily, weekly and monthly basis for all technicians within the branch To ensure that all the service companion devices are active and in use. All the devices should be active 100% at any given point of time Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints. Pending visits should be negligible (Service backlogs). Emphasis on "On Time planning” Liaise with the Sales and Service team to best accommodate urgent service visit appointments and communicate changes to affected customers timely. Ensure customer service-related complaints or termination notifications / STOP Services are attended to effectively and promptly. Manage service documentation and ensure all customer / technician’s feedback are followed up with actions Enter correct (error free) consumption data and TOS in the SCP to ensure command centre account profitability reflects correct data customer wise. Ensure all service data from dockets, log cards, service orders and other sources is updated accurately into business systems in timely manner Coordinate with the IT team for new users, device issues etc. Supports business transition from paper-based to system and digital-based planning, visit documents, whilst upholding documentation integrity. Follow callout process so as to ensure that the complaints are delivered only after raising the ticket Review service reports with OM, OE and BM and highlight areas of concern – critical backlog and weekly trend to manager. Reviews and provides service compliance updates daily. Assist & help AOM / OM / Assistant Branch Manager / Branch Manager in monitoring Technician service productivity and efficiency related KPIs Maintain positive working relationship and effective communication with Sales & Service Colleagues, Supervisor, Technician, Operations staff for any service related issues. Coordinate with Sales for any available slots, time adjustment for new sales scheduling Work with branch management to correct service areas distributed across the business based on annual revenue from areas, time on site, travel time & routine requirements Utilise the Route technicians for jobbing only after the route technicians routine services are delivered Expected to be knowledgeable about company safety policies and safety (SRA) requirements on the job, be able to read and understand company policies Any unresolved issues should be quickly elevated to the next level of management for prompt resolution Any other similar duties as and when specified by the manager Daily, weekly & monthly (SOS) State of Service for Branch. Residential GSS SOS should also be the priority Weekly reporting of pending jobs, ageing profiles to ABM / BM Monthly reporting of technician wise trends. Maintain State of Service and productivity data per technician Maintain visibility on complaints received and report on all call outs / critical incidents received from branch. Annual Leave planning of technicians Ensure that each technician service productivity is achieved as per set targets Graduate Freshers with Good English Communication can apply Graduation with 1 years of relevant experience are Preferred Basic computer skills - for reporting / work management (Advanced computer skills would be an added advantage) Communication - speaking on phone to external customers & internally with technicians, other Operations colleagues. Knowledge of territory which is handled for planning Occasional Travel required within the Division Liaise with the Operations Manager, Operations Executive, Service Supervisors to establish service requirements and provide information, assurance and advice as required Communicate all service issues in a timely manner to the ABM / BM, Operations Manager Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in : Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation Performance bases incentives
About Rentokil PCI
Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India.
For more details : https : / / www.rentokil-pestcontrolindia.com
About the Role :
- Service Planner is an important anchor person in the branch who is accountable for planning, scheduling, assigning, managing technicians time to maximize profitability and productivity. The person will report to the AOM / OM / Assistant Branch Manager / Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders."
Job Responsibilities :
REPORTING
Requirements
Educational Qualification / Other Requirement :
Benefits
What can you expect from RPCI?
DEI statement : At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.