Talent.com

Jobs in India mumbai orange business

Last updated: 14 hours ago
Specialist Quality (Monetary Loss Prevention)

Specialist Quality (Monetary Loss Prevention)

Etraveli GroupMumbai, MH, IN
Quick Apply
Show moreLast updated: 28 days ago
  • New!
Customer Support Telesales opening - Dayshift Job - Mumbai

Customer Support Telesales opening - Dayshift Job - Mumbai

2comsMumbai, MH, in
Quick Apply
Show moreLast updated: 14 hours ago
  • Promoted
Syniti ADM Consultant - MM / FICO Modules

Syniti ADM Consultant - MM / FICO Modules

SPG CONSULTING AND SOLUTIONS SERVICES PVT LTDMumbai
Show moreLast updated: 27 days ago
  • Promoted
Microsoft Dynamics CRM Consultant

Microsoft Dynamics CRM Consultant

SKYGATE CONSULTINGMumbai
Show moreLast updated: 4 days ago
Front Office Supervisor

Front Office Supervisor

iwork SolutionsPrabhadevi, MH, India
Quick Apply
Show moreLast updated: 1 day ago
Sales Coordinator

Sales Coordinator

Sankalp Alloys OverseasKumbharwada, MH, IN
Quick Apply
Show moreLast updated: 29 days ago
Sales Associate - Fragrances

Sales Associate - Fragrances

Associate Allied Chemicals India Pvt LtdMumbai, Maharashtra, India
Quick Apply
Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Hindustan RecruitmentMumbai, Maharashtra, India
Full-time
Show moreLast updated: 18 days ago
AVP Sales

AVP Sales

Elevation CapitalMumbai, MH, IN
Quick Apply
Show moreLast updated: 29 days ago
Physics School Teacher

Physics School Teacher

Oxbridge International SchoolMumbai, Mumbai, IN
Quick Apply
Show moreLast updated: 30+ days ago
Founder's Office - Growth & Business Development

Founder's Office - Growth & Business Development

YocketMumbai, MH, in
₹400,000.00–₹600,000.00 yearly
Quick Apply
Show moreLast updated: 4 days ago
Day Care Teacher

Day Care Teacher

KidoBorivali West, MH, IN
₹20,000.00–₹26,000.00 monthly
Quick Apply
Show moreLast updated: 28 days ago
Air Ticketing / Ground Staff / Cabin Crew

Air Ticketing / Ground Staff / Cabin Crew

konrad integratedMumbai, MH, in
Quick Apply
Show moreLast updated: 28 days ago
  • Promoted
Magma HDI General Insurance - Company Secretary - LLB

Magma HDI General Insurance - Company Secretary - LLB

Magma HDI General Insurance Company LimitedMumbai, India
Show moreLast updated: 15 days ago
  • Promoted
Security Lit - Penetration Tester - Applications Security

Security Lit - Penetration Tester - Applications Security

Security LitMumbai
Show moreLast updated: 4 days ago
  • Promoted
Apprentice - Front Office & Kitchen

Apprentice - Front Office & Kitchen

ACCORMumbai, India
Internship
Show moreLast updated: 28 days ago
  • Promoted
Service Coordinator

Service Coordinator

Alfaa UV ExpertMumbai, Maharashtra, India
Show moreLast updated: 30+ days ago
Talent Acquisition Associate

Talent Acquisition Associate

2070HealthMumbai, MH, IN
Quick Apply
Show moreLast updated: 28 days ago
VAPT Specialist

VAPT Specialist

ANRGI TECHMumbai, MH, in
₹800,000.00 yearly
Quick Apply
Show moreLast updated: 28 days ago
Khansaheb - UAE - Various Positions

Khansaheb - UAE - Various Positions

Ambe InternationalMumbai, MH, in
Quick Apply
Show moreLast updated: 17 days ago
This job offer is not available in your country.
Specialist Quality (Monetary Loss Prevention)

Specialist Quality (Monetary Loss Prevention)

Etraveli GroupMumbai, MH, IN
28 days ago
Job type
  • Quick Apply
Job description

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2500 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do.

Major offices in Sweden (HQ), Canada, Greece, India, Poland and Uruguay.

Purpose

The Monetary Loss Prevention Specialist (MLP) is a senior role within our Customer Service Department. Your main responsibility will be to conduct comprehensive data analysis on transactions to identify errors that could negatively affect the customer experience or result in financial losses for the company. Utilizing data from various sources, including Retail Loss files, ADMs, and records of missing fees, your primary task will be to determine if these errors are due to agent mistakes or unclear procedures, ensuring transparency and operational integrity.

This position is based in Mumbai and is part of the Customer Services Quality department.

Responsibilities

  • Analyze and assess transactions that have caused or could potentially cause retail losses
  • Identify error trends and conduct detailed analyses
  • Detect recurring errors and propose optimizations and solutions
  • Provide constructive feedback to relevant teams
  • Be receptive to giving and receiving feedback
  • Collaborate with other teams within the organization to drive improvements
  • Foster effective cross-departmental cooperation
  • Report issues or procedural gaps
  • Analyze and suggest improvements

Requirements

  • Minimum of 4-5 years of proven experience in the Online Travel Agency and Airline industry
  • Previous experience in Quality is an asset
  • A university degree, preferably in Hospitality and Tourism Management or Business Administration will be considered an advantage
  • Excellent knowledge of GDS systems (Amadeus, Sabre, Galileo)
  • Hands-on experience with NDC, LCC, and BSP systems
  • Proficiency in processing ticket issuance, re-issuance, and refunds
  • Proven experience in reading and interpreting airline fare rules
  • Experience with KPIs and deadlines
  • Skilled in data analysis and report generation
  • Strong attention to detail and ability to work under deadlines
  • Advanced proficiency in MS Office (especially Excel) and familiarity with reporting tools (e.g., Qliksense, Looker) is highly valued
  • Excellent knowledge of Google Suite (Sheets, Docs, and Slides)
  • Data-driven mindset with strong critical, analytical, and investigative skills
  • Self-motivated with the ability to take ownership in a fast-paced environment
  • Proactive, initiative-taking, and detail-oriented
  • Excellent communication skills, a positive attitude, and a strong command of English
  • High level of responsibility and integrity, with enthusiasm for working in a multicultural, international, and dynamic environment
  • Ability to summarize and present complex information clearly and concisely