Assistant Manager Client Services

Company Description

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Role Description

This is a full-time, on-site role for an Assistant Manager Client Services based in Ahmedabad. The role involves managing client relationships, ensuring high levels of customer satisfaction, and effectively addressing client needs. Responsibilities include monitoring and improving client services, ensuring timely issue resolution, analyzing client feedback to develop solutions, and coordinating with internal teams to meet client expectations.

Qualifications

• Experience in Client Services and Customer Satisfaction
• Strong Communication and Customer Service skills
• Proficient Analytical Skills for evaluating and addressing client needs
• Ability to effectively collaborate with diverse teams and stakeholders
• Proactive problem-solving and decision-making abilities
• Bachelor's degree in Business Administration or a related field is preferred
• Familiarity with CRM platforms and client management tools is an advantage

Skills Required

Analytical Skills, Customer Satisfaction, Client Services