Service Inside Sales

This job is with Danaher, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Life Sciences, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today :  time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.

We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.

It’s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we’re just beginning. Working together, let’s put our time and talents together to advance human health for tomorrow.

Learn about the Danaher Business System which makes everything possible.

The Service Inside Sales is responsible for driving service revenue growth through strategic contract management while aligning internal and global stakeholders to deliver customer-centric service solutions

This position reports to the Senior Manager Service and is part of the Service Sales  located in Mumbai and will be an on-site role.

In this role, you will have the opportunity to :

One point contact for any service contract related queries / issues. Understand the customer requirements & aid customers with any service commercial requests or queries

Primary ownership of all service contracts & related processes – Quoting, Negotiating, Processing all contract related Pos. Ensuring contracts are reviewed, renewed & uploaded in the system on time

Collaborate with internal stakeholders to create business proposals & negotiate service deals with key accounts.

Identify revenue opportunities & drive service product penetration in these accounts through customer focused approach

Collaborate with internal stakeholders to ideate & devise service business strategies. Identify growth opportunities & drive initiatives to convert opportunities to revenue streams

Identify key service commercial KPIs, measure & track the same. Highlight challenges & drive DBS initiatives, if needed, to identify potential solutions

Measure & Track key service marketing KPIs & report the same in periodic reviews

The essential requirements of the job include :

3+ years of experience, preferably in customer facing role

Graduate / Post Graduate degree or equivalent

Prior experience in sales & marketing or customer facing roles

Strong communication, interpersonal skills, listening, and business acumen skills. Team Player.

Strong PC skills, Microsoft Office skills - specifically Microsoft Excel and PowerPoint

Self-starter that can work independently and act with a focus on continuous improvement

Results oriented - able to clearly separate effort from results. Must possess the ability to quickly gather data, identify trends / issues, and clearly communicate next steps and aggressively follow-up to ensure that opportunities are closed.

It would be a plus if you also possess previous experience in :

Contract management

Exposure to Life Sciences Industry

Beckman Coulter Life Sciences, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info .

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com .

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