Technical Manager

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.

The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent Automation

Process of embarking on a journey where the importance of technology as a source of innovation has been identified as a critical success factor for increased market competitiveness. Reflecting the importance of technology in business consideration of improving business value by working on technological aspects of the product or services. It requires understanding of combination of different technologies, their integration and interaction that makes the product or service

What are we looking for?

• Gather and qualify requirements from business users and clients for F&A product implementation. Ensure acceptance criteria and arrive at a solution blueprint.
• Commit to solution cost and schedule and obtain stake holder buy in.
• Deliver to plan and ensure & monitor client service deliverables to attain contractual service levels and compliance
• Manage the project financial to ensure the cost vs. recovery is aligned
• Oversee customer escalation management and ensure timely resolution and share the voice of the customer to other stakeholders
• Create, maintain and utilize delivery and sales assets that are relevant to demonstrate thought leadership, and / or reduce delivery effort and timelines.
• Overall 18+ years of experience
• Good exposure in F&A domains e.g. P2P, O2C and R2R
• Significant and varied technology implementation experience in F&A landscape for large clients
• Experience in implementation of third party products like Tradeshift, Blackline, Cadency, HighRadius working closely with vendor would be highly desirable
• Possesses strong analytical and problem-solving skills, with the ability to identify and resolve complex issues
• Ability to work independently to plan and execute the implementation by working with client, operation team and vendor.
• Collaborates effectively with cross-functional teams and stakeholders across different levels of the organization (both internal and external)
• Excellent communication, presentation and highly refined interpersonal skills.
• Driven to make customers successful, regardless of challenges or obstacles
• Understands business processes and the interaction with IT systems / ERP

Roles and Responsibilities :