Support Engineer

About think bridge

We are a global digital product development firm that helps growth-stage companies gain the technology sophistication and maturity of leading modern digital businesses. We differentiate ourselves by delivering exceptional quality at scale and speed with our think stack accelerators. We started with the vision of being able to build amazing software fast. A new way to build software without any of the compromises that currently plague software development. A new way to focus on the outcomes instead of the tech, tools, methodologies, processes and vanity artifacts.

Why is think bridge a great place to work?

At think bridge, we are not just paving the way for exceptional digital experiences; we're also redefining the future of work. Our "Remote First" philosophy allows you to take a dive into a world where work doesn’t tie you down. We’re pioneering a Remote First approach, ensuring you’re connected, no matter where you are. We foster and encourage a diverse and inclusive work culture where employees feel valued, respected, are encouraged to voice their ideas, have equal opportunities and are treated fairly. We encourage and provide for our employees' health and well-being initiating wellness programs, provide mental health resources, and ergonomically designed workspaces to support employees’ physical and mental health. We understand the value of work-life balance, hence we follow Flexible Work Hours, to ensure they can rejuvenate besides managing their personal commitments without much hassle. At think bridge, it's more than just a job. It's a journey of innovation, growth, and balance. Join us in shaping the future!

think bridge is a place where you can :

• Think bigger – because you have the time, opportunity, and support it takes to dig deeper and tackle larger issues.
• Move faster – because you’ll be working with experienced, helpful teams who can guide you through challenges, quickly resolve issues, and show you new ways to get things done.
• Go further – because you have the opportunity to grow professionally, add new skills, and take on new responsibilities in an organization that takes a long-term view of every relationship.

think bridge..there’s a new way there. ™

We live by five core values : Outcomes, Quality, Ownership, Accountability, and Communication . This role embodies all five - you'll own outcomes, maintain high technical standards, and communicate effectively across all levels.

Experience Level : Associate level support Engineer with 4 years of experience in IT Support, Infrastructure and application support along with strong communication. The working hours for this role will be either 6 : 30 AM to 3 : 30 PM or 2 : 30 PM to 11 : 30 PM, depending on coverage requirements

Role Overview :

We are seeking a technically skilled and self-motivated Support Engineer to manage and support our IT infrastructure and provide end-user support for both hardware and software, including critical business applications. The ideal candidate will be experienced in Microsoft technologies, network configuration, and application troubleshooting. The ideal candidate must have excellent communication skills to communicate confidently and fluently with end users.

What You'll Do

What We're Looking For

Must have technical skills

Benefits : What We Offer

Work Environment

Join thinkbridge to be part of a purpose-driven, innovation-led organization that invests in your growth and empowers you to build a brighter future.