Solution Consultant - EAM

About Us :

At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and “Code-Free” connected worker platform for SAP and IBM Maximo and is disrupting and digitizing archaic, tedious, & labor intensive paper-based processes for maintenance, operations, & supply chain. The industrial front-line workers are empowered with a suite of highly reconfigurable mobile apps, while the back-office has real-time visibility into the front-line workforce with better planning, scheduling, adoption monitoring and actionable insights. Some of the world’s largest brands such as Newmont Mining, Dominion Nuclear, Hess, Shell, UNICEF, ConocoPhillips, Reckitt Benckiser are digitally transforming their back-office and front-line industrial worker experiences. We are saving companies millions of dollars by improving their asset uptime, productivity, safety, and talent challenges, while delivering jobs better, faster, cheaper and safer.

We are backed by Tiger Global Management, a Global Marquee Fund with over $30 Billion of Assets Under Management (AUM). Tiger Global Management has a reputation of investing and building some of the world's "Unicorn" brands such as Spotify, Netflix, Facebook, LinkedIn, Amazon, Peloton, Harry's, Ola, Flipkart, Freshworks and many more!

Recently we have announced our Series B funding led by Vista Equity Partners, a leading global technology investor, with participation from Tiger Global Management, our existing Series A investor. Vista invests in mission-critical software businesses that have a clear purpose and a demonstrated track record of success, such as Innovapptive.

Our mission is made possible by Innovapptive’s most important asset : our people. We come together through collaboration and ambition in a team-driven culture. Through the success of our product, we have seen monumental growth in our workforce, and we constantly look for exceptional talent to join us. At Innovapptive, you are challenged with dynamic tasks that drive your professional development and career growth. Join us on our journey to deliver an innovative connected worker experience and to empower 350 Million Industrial Front-Line Workers around the world with the ability to truly harness the power of connected worker experience by improving the working life of a front-line worker and the back-office employee.

The Role

The Solution Consultant’s (SC) primary responsibility is to engage with our customers’ leaders in plant maintenance to provide consulting on value improvement cases, maturity assessments, process improvement, and mobility best practices engagements. Our SCs engage with clients by leading the solution design process, driving adoption of Innovapptive's connected worker solutions using cloud based SaaS offerings and mobility solutions.

As a solution consultant, you are responsible to Identify solution need and user stories and design approach for Field work force to enable KPI improvements such as :

Efficient and enabled plant maintenance execution

Expedited and on time execution of maintenance work

Compliance with regulatory and industry requirements

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications :

How You Will Make an Impact :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements Gathering : Work closely with customers and internal stakeholders to gather and prioritize requirements, translating them into actionable product features in the Business Requirement Document.

Solution Design and Value Modelling : Lead the design workshop with customers in designing the solution with product features leading to optimization of Operational KPIs and value realization and documenting the solution in Solution Design Document. Build the value model relevant customer solution to prove the ‘$’ value savings by implementing the Innovapptive solutions.

Test Scenarios : Document the related test scenarios as per the business requirements and document it in the Requirement Traceability Matrix.

Rapid Iteration and Execution : Champion a culture of speed and agility, driving rapid solution iteration and execution. Set high bars for quality, efficiency, and speed-to-value. Break down complex problems into actionable steps, and relentlessly prioritize to deliver results quickly.

Solution Delivery and ROI Realization : Making sure that the delivery timelines are met with the expected quality standards and assuring that the ROI is realized after Go-Live. Drive the user adoption by building and maintaining the value models to reduce the equipment downtime, improve productivity for maintenance and operational personnel.

Product Management Collaboration : Partner with the product management team to provide insights and recommendations on product development, feature prioritization, and roadmap planning

User Persona Analysis : Deeply understand the challenges, pain points, and goals of customer’s maintenance professionals and technicians who rely on our "Mobile First" Connected Worker SaaS Solution and design the solution with the features that alleviate their core pain points.

Training and Documentation : Develop training materials and documentation tailored to maintenance professionals, empowering them to maximize the value of our solution.

Cross-Functional Collaboration : Collaborate closely with engineering, design, marketing, professional services and sales teams to align on product design and development. Foster a culture of collaboration, transparency, and cross-functional excellence. Work closely with engineering to deliver high-quality products on time and within budget.

Startup Mindset : Thrive in a dynamic, fast-paced startup environment. Embrace ambiguity and take ownership of challenges. Display entrepreneurial spirit, innovative thinking, and a willingness to take calculated risks. Be adaptable, resilient, and results oriented.

What You Bring to the Team :

Bachelor’s degree in Computer Science, Information Technology, or related field.

At-least 5+ years of relevant experience as a solution engineer / functional expert in designing applications for Smart Manufacturing / Connected Plant areas

3+ years of domain experience in Maintenance, and Operations

Experience in functional solution design including requirement gathering, prioritization, documentation and consulting in the areas of Digital / Smart Manufacturing

Extensive knowledge of business processes in Plant Maintenance Processes – Work Order Planning & Scheduling, Notifications, Work Order Execution and Processing,, Functional Locations,, and Inspections & Permits

Preferred Experience : have at least 1-2 full cycle project implementation experience or equivalent experience

Excellent analytical and problem-solving skills. Ability to leverage knowledge to design and develop solutions that improve productivity, increase efficiencies, mitigate risks, resolve issues, and optimize cost savings and efficiencies

Self-motivated and capable of working with minimal supervision. Ability to work independently and as part of multiple teams

Excellent problem-solving skills and team player

Leading teams and coordinating project activities is a huge plus

Excellent verbal and written communication skills

Detail-oriented and diligent

Strong sense of ownership

Ethical Conduct

Excellent Organizational Skills

Nice to Have : CCBA or CBAP certification

What We Offer :

A positive, open, and highly-innovative environment and team

Entrepreneurial spirit with unlimited opportunity to grow

Opportunity to work with leading global brands on exciting and impactful projects

Competitive Base Pay

Best of plan on Vacation & Paid Time Off.

Provision of Medical Insurance for family - self, dependent, spouse, dependent children, parents / parent-in-laws

Paid Maternity and Paternity leave

Bi-annual reviews to ensure transparency and promoting high performance culture

OKR Driven Performance Development Environment

Learning & Development - access to wide range of e-Learning courses (technical, Product, Process, etc.,)

A host of Interest Groups / Clubs for Book Reading, Toastmasters, Sports - Cricket, Volleyball, Throw-ball, Badminton, TT, Music