Implementation executive

Position

Implementation Executive

About Ji Be :

Ji Be is a cloud-based fully integrated ERP system for the Maritime industry. Our goal is to allow shipping companies to improve productivity, efficiency, and safety levels while reducing costs. Ji Be ERP enables increased automation and streamlining processes, creating pre-defined workflows, and reducing the usage of email and paper.

Job Responsibilities

• Implementation : Escort new Ji Be clients throughout the implementation process of Ji Be procurement module and assume full responsibility for a successful implementation project.
• Form close relationships with clients’ key stakeholders to build lasting trust in the Ji Be brand.
• Conduct detailed training sessions with the client management team.
• Configurating new clients’ Ji Be procurement module.
• Coordinate with the support team for system maintenance, troubleshooting, and continuous improvement based on user feedback.
• Monitor the system’s performance and data integrity, adjusting as necessary to optimize procurement operations.
• Customer Success : Maintain a relationship with existing Ji Be clients and make sure they are using the system to its full potential.
• Introduce new features to Ji Be existing clients and help in the adoption process.

Qualifications and Skills

Additional Qualifications