Head of operations (founding team)

Head of Operations (Founding Team)

Location : Gurugram, India

Reports To : CEO / Co-Founders

About Eximius Next

Eximius Next is a dynamic and ambitious BPM firm poised for significant growth. We have a strong foundation in Finance & Accounting services (AP, AR, R2 R)

and are expanding into

Payroll, Supply Chain, and Finance Process Automation.

We are not another large BPO — we’re a

small team with a big vision. This role offers the rare opportunity to

join our founding leadership team

and help build a scalable, tech-enabled global operations partner from the ground up.

The Role

This is not a typical Operations Manager role. As Operations Manager (Founding Team) , you will :

Be the

architect of our operating model

Work directly with the co-founders

Build delivery capabilities across Finance, Payroll & Supply Chain

Drive automation-led transformation

Lead client transitions and represent Eximius Next in international forums

You will own the

blank canvas of operations , with the autonomy to

design, experiment, and scale

systems that will define our success.

Key Responsibilities

Strategic (The Architect)

Build and implement a

scalable operational framework : KPIs, governance, quality controls.

Lead

client solutioning and transitions

— from scoping to steady state.

Create a

roadmap for AI enabled process automation.

Represent Operations in

CXO Level reviews

and strategic meetings.

Tactical (The Builder)

Lead, mentor, and grow a

multi-domain operations team.

Act as the

primary escalation point

for clients and delivery challenges.

Standardize processes,

solve complex problems hands-on , and stabilize transitions.

Drive a

culture of ownership, improvement, and innovation.

Build new practices

and new domain

Be the partner

in Eximius growth

Who You Are

More than 10 yrs experience

in BPM / Shared Services, with deep

F&A expertise

(AP, AR, R2 R) and exposure to

Payroll / Supply Chain.

A proven leader : you’re as comfortable creating a process map as you are leading a team meeting.

Strong in

transitions, project governance, and client-facing delivery.

Entrepreneurial,

energized by a blank canvas

and hands-on problem-solving.

Tech-savvy : familiar with AI, RPA, ERP, BI tools, and automation practices.

An exceptional communicator, confident with

international CXO clients.

Qualifications & Traits

Education :

Bachelor’s in Business / Finance / Operations; MBA preferred.

If you’re

entrepreneurial, proactive, and thrive in startup pace , this role offers ownership, global exposure, and a fast-track into senior leadership.