Talent.com
This job offer is not available in your country.
Senior Service Delivery Manager

Senior Service Delivery Manager

Intellect Design Arena LtdIN
13 days ago
Job description

Salary : Competitive / Paid in Indian Rupee . INR / Annual Recommended Quick Links

  • Jobs by Location
  • Jobs by Industry

What You Should Know About This Job

Job Role : Technical Service Delivery Manager

About Intellect Design Arena Ltd.

Intellect Design Arena Limited is a global leader in Financial Technology for Banking, Insurance and other Financial Services. With a rich suite of products across the organization, we are an authority on vertical and integrated products that enable institutions to meet their ambition to be the principal service provider to their customers. Our commitment is to take banking into the future, anticipating and solving the needs of tomorrow's businesses.

We create financial technologies that help banks lead businesses on the path to growth and success. Our solutions help move the banking world forward; because that's what happens when the world knows it has financial institutions they can rely on. This is the philosophy that we at Intellect follow and our commitment to our customers' success.

A uniquely focused Products business, over $200 million Intellect Design Arena group has the soul of an agile start up, with the maturity of an established specialist in designing advanced technology products for global financial platforms across Global Transaction Banking (GTB) , Global Consumer Banking (GCB), Risk, Treasury & Markets (RTM), Insurance (Intellect SEEC) and e- Governance (GeM).

Intellect provides full spectrum, fully integrated products that run in over 250 financial institutions, across 90+ countries. With over 4500 solution architects, domain and technology specialists, backed with over 30 years of deep domain expertise, Intellect is the brand on which progressive financial institutions rely on for transformation initiatives.

Our aggressively customer-centric design philosophy has enabled the engineering of agile & holistic digital solutions, with full lifecycle enablement and industry-leading performance assurances.

Explore more about us at :

As a Technical Service Delivery Manager, you will be responsible for the delivery of the development, project leadership, quality, and timely delivery of the project. Client based projects, client liaison, pre-sales, and cross-functional development will fall within the ambit of your responsibilities.

KEY RESPONSIBILITIES

Identify key business objectives and provide solution recommendations while performing business proves and management consulting analysis.

Manage scope of projects from inception to closure. Define, develop and manage implementation schedules and project budgets.

Coordinate resources, prepare project teams for kickoff and ensure effective completion of project milestones, control project scope and mitigate risks.

Ensure project consultants are delivering to configuration, development, and methodology standards.

Responsible for managing the business unit as a profit center.

Identify potential sales opportunities for the sales team. Support the Sales team in gathering requirements to develop a solution fit with a strong value proposition.

Ensure delivery processes are efficient and cost effective.

WHAT WE LOOK FOR IN YOU

  • Provide leadership and direction to the Delivery teams. Handle Operational issues related to the delivery center.
  • Experience - 14+yrs
  • Good technical experience in Java and open source projects.
  • Strong understanding of SDLC and Architecture.
  • Extensive background in development and delivering complex projects throughout the lifecycle.
  • Delivery Management objectives in Onshore & Offshore Model for multiple clients across the globe.
  • Project planning and progress monitoring, including budget control and milestone control.
  • Creative problem solver, able to build contingency plans and handle stressful situation with professionalism.
  • Provide technical support and participate in the Change Control Board and / or change control process.
  • Become the Single point of contact for delivery and act as an advocate between the Service Delivery and the Customer.
  • Drive and coordinate crisis management.
  • Strong negotiation and presentation skills.
  • Understanding of Agile methodologies.
  • Create a job alert for this search

    Service Delivery Manager • IN

    Related jobs
    Senior Manager- Service Delivery

    Senior Manager- Service Delivery

    CARRIERINDIA
    Kailas building, kasturba gandhi marg, Connaught Place, Delhi, 110001.Build a career with confidence.Carrier Global Corporation, global leader in intelligent climate and energy solutions is committ...Show moreLast updated: 30+ days ago
    Service Delivery Manager

    Service Delivery Manager

    GSSTech GroupBengaluru, KA, IN
    Quick Apply
    The role requires overseeing the delivery aspects of the squad, managing resources, handling delivery challenges, and ensuring smooth operations for offshore resources. The candidate will act as the...Show moreLast updated: 30+ days ago
    Service Delivery Manager

    Service Delivery Manager

    Professional Search GroupAU
    Join a dynamic and growing Managed Service Provider that specializes in delivering comprehensive IT services to the mining industry. Our client is known for its commitment to excellence and its focu...Show moreLast updated: 30+ days ago
    Senior Delivery Manager

    Senior Delivery Manager

    BP EnergyPune, MH, India
    Technology .IT&S Group .You will be part of a growing team of Salesforce skilled professionals in bp.You will collaborate with the teams responsi...Show moreLast updated: 30+ days ago
    Senior Service Delivery Manager

    Senior Service Delivery Manager

    Excis Compliance ltdBangalore, KA, in
    Quick Apply
    WE’RE HIRING AS A SENIOR SERVICE DELIVERY MANAGER AT INDIA!.Excis is a global IT support leader globally, driven by innovation and collaboration. Start your journey with Excis and grow with us!.We a...Show moreLast updated: 7 days ago
    Service Delivery Manager

    Service Delivery Manager

    UMIND CONSULTINGBangalore, Karnataka, India
    Job information of sales executive.Job Description of SDA- Non Cash (Aspire).Service Delivery Manager (Branch Manager in case of branches where there is no SDM). Provide Customer Service to RBL Bank...Show moreLast updated: 20 days ago
    Senior Service Delivery Manager

    Senior Service Delivery Manager

    Intellect Design Arena LtdChennai, Tamil Nadu, India
    Job Role : Technical Service Delivery Manager.About Intellect Design Arena Ltd.Intellect Design Arena Limited is a global leader in Financial Technology for Banking, Insurance and other Financial Se...Show moreLast updated: 13 days ago
    Senior Manager - Service Delivery

    Senior Manager - Service Delivery

    MicrolandBengaluru, India
    Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications.Certification Mandatory / Desirable : .Technology | IT Certifications | HDI Certification | ITIL Foundation.Handle incom...Show moreLast updated: 30+ days ago
    Senior Service Delivery Manager

    Senior Service Delivery Manager

    Microsoft India Pvt LtdINDIA
    Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a saf...Show moreLast updated: 30+ days ago
    Service Delivery Manager

    Service Delivery Manager

    POWER BRIDGE SYSTEMS PRIVATE LIMITEDBangalore South, KA, in
    Quick Apply
    As a Service Delivery Manager, your role is to oversee and manage the service delivery operations and activities related to the deployment and support of resident engineers at client sites.You will...Show moreLast updated: 22 days ago
    Service Delivery Manager

    Service Delivery Manager

    AccentureAU
    We are a talent- and innovation-led company with 801,000 people serving clients in more than 120 countries.Technology is at the core of change today, and we are one of the world’s leaders in helpin...Show moreLast updated: 30+ days ago
    Senior Service Delivery Manager

    Senior Service Delivery Manager

    EnsonoPune, India
    Acts as a client advocate and a point of escalations for client service delivery needs.Coordinates internally across Ensono with cross-functional teams to ensure the relationship and services level...Show moreLast updated: 17 days ago
    Senior Service Delivery Manager

    Senior Service Delivery Manager

    Excis LtdBangalore, India
    WE’RE HIRING AS ASENIOR SERVICE DELIVERY MANAGER AT INDIA!.Excis is a global IT support leader globally, driven by innovation and collaboration. Start your journey with Excis and grow with us!.We ar...Show moreLast updated: 8 days ago
    Service Delivery Manager

    Service Delivery Manager

    Input Zero TechnologiesIndia
    Job Title : Service Delivery Manager – ITSM / ESM Tools (ServiceNow & Others).Job Summary : We are looking for an experienced. ESM) and IT service management (ITSM) platforms.Key Responsibilities : Servi...Show moreLast updated: 1 day ago
    Service Delivery Manager

    Service Delivery Manager

    AccelyaMumbai, Maharashtra, India
    The Service Delivery Coordinator manage full IT Infrastructure services life cycle following ITSM ITIL best practices.Successful service delivery coordination includes full-service implementation f...Show moreLast updated: 10 days ago
    • Promoted
    Service Delivery Manager

    Service Delivery Manager

    U&D Square SolutionsPune
    About U&D Square : At U&D Square, we pride ourselves on delivering cutting-edge IT infrastructure and managed services that empower businesses to scale, secure, and str...Show moreLast updated: 30+ days ago
    • Promoted
    Service Delivery Manager (SOC Service)

    Service Delivery Manager (SOC Service)

    3ColumnsLucknow, IN
    This role is focused on the delivery of SOC / MDR services for our customers.Experience with SOC, SIEM and understanding of cybersecurity is very important for this role. Candidates with no SOC, SIE...Show moreLast updated: 1 day ago
    • Promoted
    Service Delivery Manager

    Service Delivery Manager

    r3 ConsultantMumbai
    We are looking for a Service Delivery Manager (SDM) to lead and manage the end-to-end delivery of IT End User Support (EUS) services. The SDM will be responsible for ensuring seamless support experi...Show moreLast updated: 17 days ago
    Service Delivery Manager

    Service Delivery Manager

    Bahwan Cybertek GroupChennai, TN, IN
    Quick Apply
    Manage the E2E delivery of the assigned account(s).Overall 18-20 years experience in IT with atleast 6 years experience in managing the delivery, operations, resourcing and financials of accounts w...Show moreLast updated: 30+ days ago
    • Promoted
    Service Delivery Manager

    Service Delivery Manager

    Nazztec Private LimitedBangalore
    Job Title : Service Delivery Manager Experience : 10 to 12 Years Location<...Show moreLast updated: 26 days ago