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Senior User Acceptance Tester [T500-20556]
Senior User Acceptance Tester [T500-20556]Delta Air Lines • thiruvananthapuram, India
Senior User Acceptance Tester [T500-20556]

Senior User Acceptance Tester [T500-20556]

Delta Air Lines • thiruvananthapuram, India
30+ days ago
Job description

About Delta Tech Hub :

Delta Air Lines (NYSE : DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.

Responsibilities :

  • Collaborate remotely with Delta’s Digital teams across geographies, adhering to best practices in communication and agile delivery.
  • Build strong working relationships with onshore eCommerce Development and supporting teams.
  • Participate in virtual project meetings to understand scope and contribute to UAT strategy and planning.
  • Design and document UAT test plans and test cases based on functional requirements, user stories, and design specifications.
  • Execute manual end-to-end test scenarios, report test status, and escalate issues to onshore leads as needed.
  • Identify, document, and communicate defects clearly to development teams for resolution.
  • Use test management and project tracking tools (e.g., qTest, Agility) to manage test cases and backlog items.
  • Provide feedback on user experience and contribute to post-implementation analysis.
  • Validate data integrity through mainframe systems where applicable.
  • Analyze complex user stories and requirements in collaboration with product owners.
  • Maintain comprehensive UAT documentation and business scenarios.
  • Take ownership of assigned tasks, projects, or releases, ensuring timely delivery and quality outcomes.
  • Continuously learn and adapt within a fast-paced, remote team environment.

Minimum Qualifications :

  • Bachelor of Science degree in Computer Science, Computer Information Systems or another related field
  • 3+ years of experience in the travel / airline industry or consumer-facing digital platforms.
  • Strong written and verbal communication skills, with the ability to work effectively across time zones and cultures.
  • Experience in eCommerce software testing, including mobile and web platforms.
  • Familiarity with SDLC, Agile, Scrum, and Waterfall development methodologies.
  • Solid understanding of UAT processes, best practices, and test methodologies.
  • Experience with tools such as Agility, QLM, QTest.
  • Familiarity with Defect Management.
  • Creative thinking in designing test scenarios and executing end-to-end testing.
  • Proven ability to work independently while maintaining alignment with onshore teams.
  • Proficiency in test / project management tools such as qTest and Agility.
  • Attention to detail and persistence in issue resolution.
  • Ability to estimate effort and deliver results under pressure.
  • Clear understanding of business processes and their impact on testing outcomes.
  • Experience collaborating with distributed teams and balancing workloads effectively.
  • Strong soft skills : adaptability, curiosity, commitment to quality, and a positive attitude.
  • Preferred Qualifications :

  • 3+ years of experience in UAT, QA, or project coordination.
  • Degree in Computer Science, Business, Information Systems, Engineering, or related field.
  • ISTQB or equivalent UAT certification.
  • Experience in process improvement and requirement-based streamlining.
  • Exposure to mainframe testing and cloud technologies.
  • Experience in large-scale end-to-end testing projects.
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