Community Engagement Associate

We are looking for a proactive and people-oriented Community Engagement Associate to help build, nurture, and grow our educator and learner community. The role involves creating meaningful engagement experiences, facilitating conversations, and driving participation across both online and offline channels.

Key Responsibilities

• Build and manage strong relationships within the CENTA community.
• Plan and execute engagement initiatives such as webinars, contests, discussions, and recognition campaigns.
• Moderate and grow community platforms (WhatsApp, social media platforms, in-app forums, etc.).
• Identify active community members and convert them into ambassadors or champions.
• Collaborate with marketing, product, and partnerships teams to amplify campaigns.
• Track and report community engagement metrics and share insights for improvement.
• Respond promptly to community queries, feedback, and issues with empathy and accuracy.
• Create and curate content (posts, polls, updates, stories) to maintain regular engagement.

Requirements

Preferred Qualifications

What We Offer