HRMS Implementation Engineer

Hi ,

Please find the JD Below.

About Greytip

greytHR is a full-suite HRMS platform that automates HR and payroll processes, ensuring compliance and security. With 50+ tools, it offers seamless ‘Hire-to-Retire’ solutions, powered by AI-driven analytics for enhanced employee experiences.

Trusted by CFOs, loved by CHROs, and proudly Great Place to Work® Certified, greytHR serves 30,000+ clients across 25+ countries, managing over 3 million employees. As India’s leading HRMS provider, we are rapidly expanding in MEA and SEA markets with world-class, Made-in-India software.

At greytHR, people come first. Our Great Place to Work® Certification reflects our commitment to fostering a high-trust, high-performance culture where employees are valued, empowered, and inspired to thrive.

About the Department :

The Implementation / Delivery Department is responsible for onboarding the customer and

ensuring the client’s project expectations are met with the timelines. Individual location specific

teams are bifurcated and functional to cater the language preference of the customer to ensure

more stickiness and connectivity with the customer to ensure smooth transition.

Position Purpose :

We are looking for passionate, professional and customer focused individuals who will be

responsible for delivering onsite training, implementation, and support to ensure new

customers successful adoption and utilization of greytHR.

About the Role

As an Onsite Engineer, you will play a crucial role in ensuring our clients success with greytHR. You will be responsible for delivering onsite training sessions, guiding clients through implementation, and providing ongoing support to maximize the value they derive from our software.

Key Responsibility :

Post acquiring greytHR product expertise, you will be responsible for the following :

• Onsite Training Delivery :

○ Travel to client locations (Within Hyderabad) to conduct comprehensive training

sessions on greytHR functionality, configuration, and best practices.

○ Tailor training sessions to meet the specific needs and learning styles of diverse

user groups.

○ Ensure clients have a thorough understanding of how to utilize greytHR to

streamline their HR and payroll processes.

○ Partner with clients during the implementation phase, providing guidance and

troubleshooting assistance.

○ Configure greytHR settings and workflows to align with client requirements.

○ Assist with data migration and system integration.

○ Offer post-implementation support to address any issues or questions that

arise.

○ Build strong relationships with clients, acting as a trusted advisor and advocate.

○ Gather feedback to identify areas for improvement in training materials and

implementation processes.

○ Communicate effectively with clients, providing timely updates and addressing

concerns promptly.

Preferred Functional Knowledge :

Tools experience if any :

Qualification and Experience :

training or implementation.

communication.

Benefits :