Operations & Strategy Manager

This is a high-impact leadership role responsible for driving operations, business performance, sales efficiency, and cross-team execution across a marketing company.

You will act as the Founder’s right hand and manage company-wide operations, strategy, sales support, projects, people governance, communication and daily performance tracking.

This role is ideal for someone who wants to grow into a COO / business leader role in the next phase of their career.

Key Responsibilities

You will lead and scale :

Operations

Build and implement SOPs & processes across departments

Improve delivery timelines, resource management & quality control

Automate recurring tasks and reporting workflows

Sales & Revenue Support

Track pipeline, proposals, conversions & client success

Enable the sales team with data, follow-ups and structured reporting

Business Strategy & Execution

Run strategic initiatives, high-priority projects & performance reviews

Convert business plans into execution roadmaps

People & Culture

Monitor KRAs, hiring efficiency, onboarding & team communication

Founders Office & Governance

Prioritize tasks, follow-ups, operations calendar and execution discipline

Maintain daily performance hygiene (aka “rooster” management — internal operations calendar)

What Success Looks Like in 6 Months

• Faster and smoother cross-team collaboration
• Higher sales efficiency & faster delivery cycles
• Strong operational discipline & accountability across the company
• Weekly and monthly business performance dashboards running without reminders
• Founder’s bandwidth freed for growth initiatives

Ideal Candidate Profile

You’ll be a great fit if you have :

Interest in Operations / Business Strategy / Chief of Staff / Management Consulting / Program Management / Founders Office / Business Operations

Proven experience of taking calculated risks, leadership + ownership

Excellent communication, planning, coordination, and leadership skills

Ability to think strategically and execute tactically

Why Join Us

Leadership role from Day 1

Unlimited opportunities for growth — promotions based on performance, not tenure

Direct mentorship from the Founder

Work on meaningful projects with visible business impact

High energy, no-bureaucracy culture

If you’re ambitious, structured, dependable and love taking complete ownership — this role will redefine your career.